# Trigger a workflow after chatbot conversation

**URL:** <https://community.hubspot.com/t/trigger-a-workflow-after-chatbot-conversation/69483>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [November 17, 2022, 3:38pm UTC](https://community.hubspot.com/t/trigger-a-workflow-after-chatbot-conversation/69483 "2022-11-17T15:38:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![FWeill](https://avatars.discourse-cdn.com/v4/letter/f/cdc98d/32.png) [@FWeill](https://community.hubspot.com/u/FWeill)\
**Post date:** [November 17, 2022, 3:38pm UTC](https://community.hubspot.com/t/trigger-a-workflow-after-chatbot-conversation/69483/1 "2022-11-17T15:38:34Z")

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Hi HubSpot and Community,

The workflows allows us to do many things, but I am a bit surprised we cannot trigger a workflow after a chatbot interaction.

For example, if a contact on the chatbot says he would like to be called back, I’d like to have a workflow triggered which could send this new contact into my CRM.

If you think this is a good idea, please upvote the topic ! 😉

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**Author:** ![marcy730](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/marcy730/32/31330_2.png) [@marcy730](https://community.hubspot.com/u/marcy730)\
**Post date:** [November 17, 2022, 4:46pm UTC](https://community.hubspot.com/t/trigger-a-workflow-after-chatbot-conversation/69483/2 "2022-11-17T16:46:17Z")

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Hello!

Are you using chatbots for the Facebook Inbox? I have a workflow built that assigns some items if they come through the Inbox.

But I understand what you are saying. I would love the information they give in the chatbox (ex: email address) to automatically fill the email box if they are not in the system.  
The workflow I have built atleast will make a new contact record for this person just not have all the details.

-Marcy-

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**Author:** ![Daleksandersen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/daleksandersen/32/18373_2.png) [@Daleksandersen](https://community.hubspot.com/u/Daleksandersen)\
**Post date:** [November 23, 2022, 9:12am UTC](https://community.hubspot.com/t/trigger-a-workflow-after-chatbot-conversation/69483/3 "2022-11-23T09:12:04Z")

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You can enroll contacts from chatflows directly into a workflow from the chatflow?

> **[Choose your rule-based chatbot actions](https://knowledge.hubspot.com/chatflows/a-guide-to-bot-actions)**
>
> Learn how to enhance your website's chatbot with various actions to create interactive, automated conversations that engage visitors effectively.

I have just built a chatflow with a webinar registration (email only) and enroll them in a workflow, sending an email with a link to the webinar.