@btuttle279 The issue with using automated marketing emails is that those emails tend to end up in the Promotions or Spam folders of most inboxes, and then get ignored. We’ve tried using these in place of sequences, but it defeats the entire purpose of sending a personalised email from an actual inbox like a proper sequenced email would.
@DanielCENTURY this is why i think Hubspot should only have workflows but have two options. Currently, when you try to use a workflow to send an email, the only option is: “send an external email”. Why not have “send a marketing email” AND “send a 1:1 email” and two options? @glencornell this would also help you retain your revenue from marketing pro/enterprise as the people needing this feature for campaigns will still need a marketing sub. It would surely be easier for Hubspot to then only use workflows, and just remove sequences altogether? It’s too limited to be useful in its current format and your customers would really benefit from this.
tl;dr: Why not have “send a marketing email” AND “send a 1:1 email” in the workflow options?
+1 for a delay function in sequences. All of this could be solved if we were able to enroll a contact in a sequence from a custom workflow.
is it possible to add additional criteria for example,
Depending on the data in the submission or contact, I would like to enrol into a different sequence or not at all, at present it is far too limited but a step in the right direction.