Hello, I requested transfer of certificates twice and now no longer have access to my old account. I got the verification email, clicked on it and it’s been a few days now and still nothing in my new account. Can anyone shed some light?
Hey @AHughes53 
If the self-serve option will not work for you, you can submit this form and select the Academy Transfer option — Community External Intake form. Make sure to include:
— your old email address (where the certificates live currently)
— your new email address (where we will transfer to)
Please note:
— both old and new addresses must be associated with at least one portal each
— we cannot transfer expired certifications
Best,
Jaycee