# Transfer certifications

**URL:** <https://community.hubspot.com/t/transfer-certifications/78401>\
**Category:** HubSpot Academy Support\
**Tags:** email-marketing\
**Created:** [March 30, 2023, 1:49pm UTC](https://community.hubspot.com/t/transfer-certifications/78401 "2023-03-30T13:49:19Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![E-Calegari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/e-calegari/32/198199_2.png) [@E-Calegari](https://community.hubspot.com/u/E-Calegari)\
**Post date:** [March 30, 2023, 1:49pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/1 "2023-03-30T13:49:19Z")

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Hi

I don’t have access to my old account from my past employee, can you transfer anything certificate related to my new one??

old:  
new:

Thanks

Eduardo

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**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [March 30, 2023, 10:52pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/2 "2023-03-30T22:52:54Z")

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Hi @E-Calegari, hope you are doing well!

I just transferred the certificates to the new email.

Best,

Diana

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**Author:** ![MayMG](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@MayMG](https://community.hubspot.com/u/MayMG)\
**Post date:** [June 19, 2023, 1:17pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/3 "2023-06-19T13:17:59Z")

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Hi Diana,  
I tried to transfer my certifications from my old email (professional one) to my personal email, since I’m leaving my company, but it didn’t work.  
Can you help me please?  
Old:  
New:  
Thanks,  
Best,  
May

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**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [July 14, 2023, 2:21pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/4 "2023-07-14T14:21:24Z")

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Hi @MayMG, I did not see this message before, sorry!

All set!

Best,

Diana

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**Author:** ![ABarreraLeal](https://avatars.discourse-cdn.com/v4/letter/a/977dab/32.png) [@ABarreraLeal](https://community.hubspot.com/u/ABarreraLeal)\
**Post date:** [November 6, 2023, 8:07pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/5 "2023-11-06T20:07:41Z")

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Hi Diana,  
Can you help transfer my certificates from my old email to my new one? I don’t have access to the old one  
Old email:  
New Email:

Thanks

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**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [November 8, 2023, 3:43pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/6 "2023-11-08T15:43:41Z")

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Hi [@EYüksel5](https://community.hubspot.com/t5/user/viewprofilepage/user-id/632922) ! Thanks for your message.

I have removed the emails for security purposes. Regarding the process you mentioned, I am currently in progress and will update you with more information once I have it or once it has been completed. Additionally, if you require this process to be done again in the future, please consider the following options: [Transfer certifications to another email address](https://knowledge.hubspot.com/resources/transfer-certifications-to-another-email-address). You can follow these steps if you have access to your previous email, or you can send us a private message so that only we can view your information.

Thanks,

Diana

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**Author:** ![mshahein0](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@mshahein0](https://community.hubspot.com/u/mshahein0)\
**Post date:** [August 4, 2023, 6:33am UTC](https://community.hubspot.com/t/transfer-certifications/78401/7 "2023-08-04T06:33:11Z")

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hi there,  
I lost the certificate I got from you guys a few months ago.  
My email is.  
Could you please send me an image?  
below are the details:  
HubSpot Marketing Software Certified  
ID: 13d3a6b836754972b2a97c8c9541cbd4

PS: I don’t remember the old email with the company i used to work for.

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<div class="post-metadata">

**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [August 4, 2023, 1:00pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/8 "2023-08-04T13:00:18Z")

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Hi @mshahein0,

Thanks for reaching out.

In order to transfer certificates, it is essential to have the old email address and the new one. Otherwise the process can’t be done.

Hope this clarifies,

Regards,

Diana

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**Author:** ![mshahein0](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@mshahein0](https://community.hubspot.com/u/mshahein0)\
**Post date:** [August 6, 2023, 6:27am UTC](https://community.hubspot.com/t/transfer-certifications/78401/9 "2023-08-06T06:27:24Z")

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Hi Diana,  
Thanks for your reply.

Could you please try these 2:

and  
One of those two for sure.

###

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<div class="post-metadata">

**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [August 8, 2023, 4:05pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/10 "2023-08-08T16:05:22Z")

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Hi @mshahein0, I hope you are doing well.

As per your request, I have transferred the certificates from the old email to the new one.

Best,

Diana

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**Author:** ![AgoshBaranwal](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/agoshbaranwal/32/199815_2.png) [@AgoshBaranwal](https://community.hubspot.com/u/AgoshBaranwal)\
**Post date:** [September 1, 2023, 8:43pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/11 "2023-09-01T20:43:21Z")

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Hi Diana,

I got the Email Marketing Certification in 2021 April via my corporate email id Hubspot acc-

I am no longer in the organization, can I get the certification transferred to my personal mail id Hubspot acc -

Thanks!

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<div class="post-metadata">

**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [September 1, 2023, 8:57pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/12 "2023-09-01T20:57:52Z")

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Hi @AgoshBaranwal,

Thanks for letting us know.

You are all set!

Best,

Diana

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<div class="post-metadata">

**Author:** ![AgoshBaranwal](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/agoshbaranwal/32/199815_2.png) [@AgoshBaranwal](https://community.hubspot.com/u/AgoshBaranwal)\
**Post date:** [September 5, 2023, 3:06pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/13 "2023-09-05T15:06:49Z")

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Thank you!

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<div class="post-metadata">

**Author:** ![TNguyen529](https://avatars.discourse-cdn.com/v4/letter/t/b2d939/32.png) [@TNguyen529](https://community.hubspot.com/u/TNguyen529)\
**Post date:** [July 14, 2023, 9:51am UTC](https://community.hubspot.com/t/transfer-certifications/78401/14 "2023-07-14T09:51:02Z")

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Hello,  
Can you help transfer my certificates from my old email to my new one? I don’t have access to the old one  
Old email:  
New Email:

Thanks,

Thi Nguyen

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<div class="post-metadata">

**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [July 14, 2023, 2:20pm UTC](https://community.hubspot.com/t/transfer-certifications/78401/15 "2023-07-14T14:20:35Z")

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Hi @TNguyen529, sure!

All set!

Best,

Diana
