# Transfer Certificates

**URL:** <https://community.hubspot.com/t/transfer-certificates/90954>\
**Category:** HubSpot Academy Support\
**Created:** [October 3, 2023, 8:42am UTC](https://community.hubspot.com/t/transfer-certificates/90954 "2023-10-03T08:42:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SRoberts](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sroberts/32/2490_2.png) [@SRoberts](https://community.hubspot.com/u/SRoberts)\
**Post date:** [October 3, 2023, 8:42am UTC](https://community.hubspot.com/t/transfer-certificates/90954/1 "2023-10-03T08:42:29Z")

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Hi HubSpot,

I’m trying to transfer my certifications from [s.roberts87@hotmail.co.uk](mailto:s.roberts87@hotmail.co.uk) to my new account [stacey.roberts@esmgroup.com](mailto:stacey.roberts@esmgroup.com)

For some reason I’m not receiving the confirmation email even though the website let me know that it has sent it. I’ve checked the spam folder too and it’s not in there either.

Would appreciate any help you can give!  
Stacey

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**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [October 3, 2023, 6:49pm UTC](https://community.hubspot.com/t/transfer-certificates/90954/2 "2023-10-03T18:49:15Z")

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Hi @SRoberts,

Thank you for contacting the Community.

I would like to inform you that I have successfully transferred the certificates to your new email address.

Best,

Diana

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<div class="post-metadata">

**Author:** ![Nxtreferral](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nxtreferral/32/201676_2.png) [@Nxtreferral](https://community.hubspot.com/u/Nxtreferral)\
**Post date:** [February 19, 2024, 10:42pm UTC](https://community.hubspot.com/t/transfer-certificates/90954/3 "2024-02-19T22:42:19Z")

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Hi Diana !  
I have the same issue :  
I had my certification under another email address and want them moved into my new email address - I dont have anymore my ex job email address access but I have the certification number and code - is it possible to transfer them into my new account - [tomlebonvivant@gmail.com](mailto:tomlebonvivant@gmail.com) - my ex job email address was [tom@thirdwunder.com](mailto:tom@thirdwunder.com) - I did the process of transfering them into the new account but nothing happened . (5 month ago)

Here some the certifications  
Thanks for your help !

 ![Growth Driven Design Agency.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/2/725865f096b84a3216f56abdf84fec8d66b9f78c.png)

 ![Delivering Client Success.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/6/569b4ecaa583bf15607700d1f3f26c7ed126d1b6.png)

 ![Content Marketing Certification.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/9/991fcb26f97b49a1ee59b3555f6ce98f1ff168fb.png)