Transfer certificates from old work email with no access

Academy HubSpot Academy Support
1

Hello Support Team,

I happen to have old certificates from my old work email account that got deactivated. I request you to kindly transfer the below certificates:

1) HubSpot Marketing Software

2) Inbound Marketing

  • Credential ID: b39d8a0ebdb34f83b486a7f7c7a4d3f3
  • Credential URL: HubSpot Academy

- The work HS Account to which these certificates are linked is: hurez@digitalnexa.com

- Transfer the certificates to the following HS Account: hurezhussain@outlook.com

Regards,

Hurez Hussain

2

Thanks for posting here, @HHussain4! I’m working internally to try and get the Inbound Marketing certificate transferred, but I’m not finding the deactivated email in our system. Is there any chance your old user has been deleted from HubSpot? If that’s the case, we aren’t able to transfer certificates from a deleted user account, only deactivated ones. I hope this helps to clarify!

Take care,

Nicole

Community Helper & Sr Support Specialist

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