# Transactional Mails and Subscription Statuses

**URL:** <https://community.hubspot.com/t/transactional-mails-and-subscription-statuses/57670>\
**Category:** CRM\
**Tags:** enterprise\
**Created:** [May 25, 2022, 8:30am UTC](https://community.hubspot.com/t/transactional-mails-and-subscription-statuses/57670 "2022-05-25T08:30:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tristfinn](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tristfinn/32/101038_2.png) [@tristfinn](https://community.hubspot.com/u/tristfinn)\
**Post date:** [May 25, 2022, 8:30am UTC](https://community.hubspot.com/t/transactional-mails-and-subscription-statuses/57670/1 "2022-05-25T08:30:13Z")

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Hey all,

Need some advice on the transactional mailer addon, and specifically unsubscribe statuses.

Should a contact unsubscribe from all on a marketing email, would a transactional mail still be sent or is the subscription status global?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [May 25, 2022, 8:33am UTC](https://community.hubspot.com/t/transactional-mails-and-subscription-statuses/57670/2 "2022-05-25T08:33:11Z")

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Hi @tristfinn,

Yes, transactional emails are sent to unsubscribed contacts, too, see [here](https://knowledge.hubspot.com/email/how-to-use-transactional-email-in-hubspot): “HubSpot will deliver a transactional email to a contact regardless of their [quarantine status](https://knowledge.hubspot.com/email/what-does-it-mean-if-my-lists-have-been-quarantined), [subscription status](https://knowledge.hubspot.com/contacts/how-do-subscription-preferences-and-types-work), or [double opt-in status](https://knowledge.hubspot.com/email/set-up-double-opt-in-for-emails).”

Hope this helps!

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<div class="post-metadata">

**Author:** ![tristfinn](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tristfinn/32/101038_2.png) [@tristfinn](https://community.hubspot.com/u/tristfinn)\
**Post date:** [May 25, 2022, 8:34am UTC](https://community.hubspot.com/t/transactional-mails-and-subscription-statuses/57670/3 "2022-05-25T08:34:27Z")

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Cheers mate
