Tracking Vidyard/HubSpot videos embedded in webpages

[kvlschaefer]

Hi @kenzogianni,

Thank you very much for this information!

Video tracking and analytics are only compatible with HubSpot Video when embedded on HubSpot hosted content (i.e. blog posts, landing pages, website pages, kb articles). We’re not able to track analytics such as views when HubSpot videos are embedded on external content such as WordPress, even if the external page has the HubSpot tracking code.

To track video analytics outside of HubSpot-hosted content, here are some alternatives you could consider:

• Use the Vidyard for Wordpress plugin
  • https://knowledge.vidyard.com/hc/en-us/articles/360009993593-Using-the-Vidyard-for-WordPress-oEmbed-…
• Using Google Tag Manager or Google Analytics to track video performance. Some tutorials for your reference:
  • https://knowledge.vidyard.com/hc/en-us/articles/360010001653-Track-video-views-with-Google-Tag-Manag…
  • https://www.monsterinsights.com/how-to-track-video-plays-in-google-analytics-easiest-way
  • https://www.analyticsmania.com/post/track-videos-with-google-analytics-4-and-google-tag-manager
• Using a third-party software that is specialized in video tracking such as Biteable.

I also wanted to invite our subject matter experts to see if they have any insight.

Hi @Sjardo, @danmoyle, @Josh, @gabriel-nextiny - Do you have any tips for @kenzogianni?

Thank you!

Best,