Tracking URLs - Paid Social

Marketing & Content Hub Reporting & Analytics
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  • Add Nextdoor as an option for UTM Source for Paid Social Tracking URLs
    OR
  • Create a generic or “Other” option for when the social media platform isn’t listed in the UTM Source dropdown menu.

I tried creating a Tracking URL for an ad to be posted on Nextdoor. Nextdoor wasn’t an option under the required UTM Source field. There is also no “other” or generic option for me to choose from that would let me bypass the field in order to continue creating this Tracking URL. So, I was out of luck :(. I will not be able to track this ad.

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Hey @MWeaver94 thank you for posting in our Community!

Unfortunately, if there isn’t a generic or “Other” option, one workaround could be to manually enter “Nextdoor” in the UTM Source field, as long as the system allows it. This should still enable tracking, even if it’s not in the dropdown menu.

I highly recommend that you post this idea on our ideas forum (here).

Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue advocate for its implementation on your behalf by upvoting it on the thread.

Kindly,

Pam

3

Hi Pam,

It doesn’t allow for me to manually add in Nextdoor :disappointed_face: Are there only specific types of HubSpot account that can do this?

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Hey @MWeaver94, It sounds like Next-door isn’t an available option in the UTM source dropdown.

HubSpot may limit customization based on the account type or features available. You might need a workaround, like manually editing the URL outside of HubSpot. Have you checked if custom UTM parameters are allowed in your account?

Kindly,

Pam