# Tracking SMS message conversations in Timeline

**URL:** <https://community.hubspot.com/t/tracking-sms-message-conversations-in-timeline/69427>\
**Category:** CRM\
**Created:** [November 17, 2022, 12:01am UTC](https://community.hubspot.com/t/tracking-sms-message-conversations-in-timeline/69427 "2022-11-17T00:01:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![InvestInMasashi](https://avatars.discourse-cdn.com/v4/letter/i/e19adc/32.png) [@InvestInMasashi](https://community.hubspot.com/u/InvestInMasashi)\
**Post date:** [November 17, 2022, 12:01am UTC](https://community.hubspot.com/t/tracking-sms-message-conversations-in-timeline/69427/1 "2022-11-17T00:01:57Z")

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I am trying to track SMS message conversations in Timeline, and I am having difficulty setting it up.

Do I need to install an app to do so? I tried several apps which require a business email address domain to register on their website since I am using Gmail account.

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**Author:** ![danmoyle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danmoyle/32/91166_2.png) [@danmoyle](https://community.hubspot.com/u/danmoyle)\
**Post date:** [November 17, 2022, 2:17pm UTC](https://community.hubspot.com/t/tracking-sms-message-conversations-in-timeline/69427/2 "2022-11-17T14:17:24Z")

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Hi @InvestInMasashi. Yes, you’ll need an app from the HubSpot Marketplace, a third-party solution, to engage in SMS/text marketing. It’s not a standard feature currently available in HubSpot. I’ve had clients use [SalesMSG](https://www.salesmessage.com/) with success. I’m not sure on their requirements for business email vs. Gmail, but it’s a good integration. Hope that helps!