Hi we are compensation growth revenue to our reps based on engagements with the customer’s Meetings/calls. The plan is to track if there have been any calls or meetings with the customer, but how do we ensure that the reps do not create fake calls or fake meetings? is there a way to check zoom meeting attendance ad if a call actually happened?
Hi @JStenbaek,
Call recordings and transcripts might be a solution here? Review call recordings and transcripts
Besides that Zoom One Pro includes Reporting: “Run usage reports to learn how many meetings are taking place, which days, number of participants, number of meeting minutes and more”. That’s where you could also check whether meetings have actual participants.
Best regards!