Hi I’m trying to track on how mange users who are opening our chat. We are using Hubspot’s chat tool. But the Tag Manager ca…

I wrote a step by step on how I track Hubspot chat with Google Tag Manager here - Hope it helps!

In Google Tag Manager, I select a Custom HTML tag and paste:  <script type="text/javascr…

Hi @Shivraj_Badu , do you know what trigger to use if the chat window is clicked?

Hi @yudhi.hamzah and @madslemvigh don’t have that solution right now.

@mbl-inspari have you found a way to track chat interaction? and maybe add at least 30 second duration? to filter out the les…

hi coercomat nope, unfortunately the chat is embedded - so it’s at the moment impossible to track.

@mbl-inspari thanks for the reply, at least I know it’s not doable :slightly_smiling_face:

Hi all, Does anyone find a solution about how to track Hubspot chat interaction with GTM? Thanks in advance. Anaïs

Hi all, Unfortunately, I have yet to find a solution to this. See this related topic . I certainly see value in tracking cus…

Anyone who has founnd a way to do this?

Tracking on Hubspot chat with Google Tag Manager

mbl-inspari October 4, 2018, 7:34am 5

I also need a trigger when a customer interact with the chat - not only a trigger that checks if the chat is online. Do you have a solution for that?

Best

/Mads

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