# Tracking external email **URL:** \ **Category:** Sales Email\ **Tags:** enterprise\ **Created:** [November 6, 2020, 3:07pm UTC](https://community.hubspot.com/t/tracking-external-email/27702 "2020-11-06T15:07:56Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![fit2you](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fit2you/32/97852_2.png) [@fit2you](https://community.hubspot.com/u/fit2you)\ **Post date:** [November 6, 2020, 3:07pm UTC](https://community.hubspot.com/t/tracking-external-email/27702/1 "2020-11-06T15:07:56Z")
Hello, i am working on a marketing department request, we are using the following scenario: 1) The client buy something; 2) Our main BE engine sends an email through Amazon SES; 3) The email sent through Amazon SES is created as engagement in our Hubspot CRM. I did this with Zapier (i can use lambda or Bcc too), in a pretty easy way, the problem is that i can’t really find a way to manage email events (opens and clicks) because sems like there is not a way to generate tracking code without browser extension or without sending the email directly from Hubspot. Am i loose something? Is there any way to implement the tracking on Hubspot in my case? Thank you for your time. ---
**Author:** ![TitiCuisset](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\ **Post date:** [November 9, 2020, 10:22am UTC](https://community.hubspot.com/t/tracking-external-email/27702/2 "2020-11-09T10:22:40Z")
Hi @fit2you Thank you for reaching out. I want to tag some of our experts on this - [@Ben\_M](https://community.hubspot.com/t5/user/viewprofilepage/user-id/87451) @StefaniUAT @Josh @Dan1 do you have any thoughts or workarounds to share with @fit2you on this? Thank you! Tiphaine ---
**Author:** ![Ben\_M](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben_m/32/2679_2.png) [@Ben\_M](https://community.hubspot.com/u/Ben_M)\ **Post date:** [November 9, 2020, 1:39pm UTC](https://community.hubspot.com/t/tracking-external-email/27702/3 "2020-11-09T13:39:03Z")
You are correct, opens and clicks are a marketing function and unless you are using the Hubspot marketing emails this will not be recorded. If your links are being tracked, or if they are going to a specific page you can group people together who click a particular link or short link code. There is an email events API, but that only reads data to my knowledge and doesn’t allow you to write that data ( [https://legacydocs.hubspot.com/docs/methods/email/email\_events\_overview](https://legacydocs.hubspot.com/docs/methods/email/email_events_overview) ). ---
**Author:** ![fit2you](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fit2you/32/97852_2.png) [@fit2you](https://community.hubspot.com/u/fit2you)\ **Post date:** [November 9, 2020, 1:41pm UTC](https://community.hubspot.com/t/tracking-external-email/27702/4 "2020-11-09T13:41:14Z")
I’ve found the API used by extension but i guess it is internal, so there is no way to do it? As far as you know, it is possibile to send email by calling Hubspot API with attachs? ---
**Author:** ![Ben\_M](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben_m/32/2679_2.png) [@Ben\_M](https://community.hubspot.com/u/Ben_M)\ **Post date:** [November 10, 2020, 6:10pm UTC](https://community.hubspot.com/t/tracking-external-email/27702/5 "2020-11-10T18:10:20Z")
Sending an email via the API is possible, the attachment is a sticky part. Could you use the API to send and include a dynamic link to your attachment as opposed to attaching it phsyically to the email. > **[Marketing API | Marketing Email - HubSpot docs](https://developers.hubspot.com/docs/api-reference/legacy/marketing/marketing-emails/guide)** > > Learn how to create, update, and retrieve data for your emails using the Marketing Emails v3 API.