I enjoy using Hubspot for the analytics, tracking capabilities and relative ease of use. One area of opportunity is allowing other email providers, besides Gmail and Outlook, to sync with Hubspot to allow emails being sent from companies, like Zoho email, to be tracked without the need of emailing directly through Hubspot. There are a number of up-and-coming email providers that are now in use, like Zoho, and Hubspot needs to look at how to accomodate users of those services. Streamlining the process seems to be a goal of Hubspot but I am unable to use Hubspot’s tracking features unless I email a contact through Hubspot’s CRM.
I am hoping Hubspot can come up with a solution for this soon,as I am sure that I am not alone hoping for an answer!