# Tracking Conversations Handled By BOTs

**URL:** <https://community.hubspot.com/t/tracking-conversations-handled-by-bots/20985>\
**Category:** Tickets & Conversations\
**Tags:** conversations-inbox\
**Created:** [May 19, 2020, 1:46pm UTC](https://community.hubspot.com/t/tracking-conversations-handled-by-bots/20985 "2020-05-19T13:46:32Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![A-Hubs23](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/a-hubs23/32/7773_2.png) [@A-Hubs23](https://community.hubspot.com/u/A-Hubs23)\
**Post date:** [May 19, 2020, 1:46pm UTC](https://community.hubspot.com/t/tracking-conversations-handled-by-bots/20985/1 "2020-05-19T13:46:32Z")

</div>

Hi! Does anyone know if there is a way to track the number of conversations handled by a chatbot vs. representatives?

---

<div class="post-metadata">

**Author:** ![Lucila-Andimol](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lucila-andimol/32/69276_2.png) [@Lucila-Andimol](https://community.hubspot.com/u/Lucila-Andimol)\
**Post date:** [May 21, 2020, 2:13pm UTC](https://community.hubspot.com/t/tracking-conversations-handled-by-bots/20985/2 "2020-05-21T14:13:02Z")

</div>

Hi @A-Hubs23

hope you are doing well.

Perhaps you can use this 2 standard reports of HubSpot

 ![27136iBBD556167A71805E.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/c/1c86b8f9d2fd7697a8bc3bc364dae200ad2a5542.png)  
Conversations Source\_HubSpot  
 ![27137iA2167D6C7E1AE8D1.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/6/7626be7d3a3fbbee903f7aa698aa10b5d1ed26ca.png)  
Conversations Rep\_HubSpot

Then you can edit the report

and use this filters

 ![27138iB3D5F571A7B60428.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/2/7232f6d9cc59626652a4b128de0f8c987192bfb6.png)  
Chatbot Report Filter-Andimol

Hope this Helps