# On clicking links to external sites in emails

**URL:** <https://community.hubspot.com/t/topic/164045>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** marketing-email\
**Created:** [November 5, 2026, 7:03am UTC](https://community.hubspot.com/t/topic/164045 "2026-11-05T07:03:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![moya2](https://avatars.discourse-cdn.com/v4/letter/m/e47c2d/32.png) [@moya2](https://community.hubspot.com/u/moya2)\
**Post date:** [November 5, 2026, 7:03am UTC](https://community.hubspot.com/t/topic/164045/1 "2026-11-05T07:03:18Z")

</div>

Regarding the click tracking of external site links within emails, no click logs are recorded for certain URLs, even though they are all external sites.

For example, if I include a live webinar Zoom viewing URL in an email (as shown in the string below), send it, and click the link, no log is recorded.

I would like to extract “webinar participants” using a dynamic segment list, but since no logs are recorded, I cannot perform the extraction. Is there any workaround?

Could you please explain the reason why logs are not being recorded for these links?

Thank you in advance.

[https://XXXX.zoom.us/j/XXXXXXXXXX?pwd=～～～～～](https://XXXX.zoom.us/j/XXXXXXXXXX?pwd=%EF%BD%9E%EF%BD%9E%EF%BD%9E%EF%BD%9E%EF%BD%9E)