# Too many redirections error **URL:** \ **Category:** Email Marketing Tool\ **Tags:** marketing-email\ **Created:** [July 11, 2023, 4:55am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051 "2023-07-11T04:55:03Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![LRatana](https://avatars.discourse-cdn.com/v4/letter/l/47e85d/32.png) [@LRatana](https://community.hubspot.com/u/LRatana)\ **Post date:** [July 11, 2023, 4:55am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/1 "2023-07-11T04:55:03Z")
Running Chrome and receiving this error trying to create my first email on HubSpot. Not a great start to my UE. Big sad. ![Big Sad.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/c/3c3ddae1c859f16c9efddf01f85f2511c6da04e4.png) šŸ˜ž ---
**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\ **Post date:** [July 11, 2023, 9:24am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/2 "2023-07-11T09:24:17Z")
Hey [@LRātana](https://community.hubspot.com/t5/user/viewprofilepage/user-id/596858) can you confirm the domain youā€™re hosting your email on? This may be an issue with the connected domain forcing a redirect to the email editor. ---
**Author:** ![LRatana](https://avatars.discourse-cdn.com/v4/letter/l/47e85d/32.png) [@LRatana](https://community.hubspot.com/u/LRatana)\ **Post date:** [July 12, 2023, 12:09am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/3 "2023-07-12T00:09:18Z")
Kia ora Tom, I believe we are using GoDaddy as our email domain host. ---
**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\ **Post date:** [July 12, 2023, 10:30am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/4 "2023-07-12T10:30:45Z")
Hi [@LRātana](https://community.hubspot.com/t5/user/viewprofilepage/user-id/596858) godaddy would be your domain registrar, by domain I mean the actual domain you have set up as your email domain within your [HubSpot domain manager](https://knowledge.hubspot.com/domains-and-urls/connect-a-domain-to-hubspot). ---
**Author:** ![LRatana](https://avatars.discourse-cdn.com/v4/letter/l/47e85d/32.png) [@LRatana](https://community.hubspot.com/u/LRatana)\ **Post date:** [July 13, 2023, 3:03am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/5 "2023-07-13T03:03:53Z")
@TomM2 @whariki.co.nz? ---
**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\ **Post date:** [July 13, 2023, 10:04am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/6 "2023-07-13T10:04:13Z")
Hey [@LRātana](https://community.hubspot.com/t5/user/viewprofilepage/user-id/596858) just checking the DNS records for that domain, it looks like this is not connected to HubSpot: > **[Network Tools: DNS,IP,Email](https://mxtoolbox.com/SuperTool.aspx?action=a%3awhariki.co.nz&run=toolpage)** > > DNS and Network troubleshooting and diagnostic tools integrated into one sweet interface. This is likely what youā€™re seeing, if the domain manager has that domain setup to host your email content HubSpot is looking to that domain for the content, which is not displaying correctly due to it not being pointed to HubSpot. ---
**Author:** ![LRatana](https://avatars.discourse-cdn.com/v4/letter/l/47e85d/32.png) [@LRatana](https://community.hubspot.com/u/LRatana)\ **Post date:** [July 21, 2023, 3:48am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/7 "2023-07-21T03:48:58Z")
Sorry, Iā€™m a bit confused. When using Microsoft Edge, I have no issues. However, Chrome has the above issue. If what youā€™ve said is true, would Edge not work also? ---
**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\ **Post date:** [July 21, 2023, 7:36am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/8 "2023-07-21T07:36:07Z")
Hmm yes youā€™re correct. That is strange, that would lead me to believe this is something being caused by your browser. Does this happen if you try chrome on a different device? Does this happen in an incognito window in chrome? ---
**Author:** ![LRatana](https://avatars.discourse-cdn.com/v4/letter/l/47e85d/32.png) [@LRatana](https://community.hubspot.com/u/LRatana)\ **Post date:** [July 27, 2023, 12:38am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/9 "2023-07-27T00:38:14Z")
No, it does not happen when browsing in incognito or on another device. Strange. Iā€™m happy to use another browser in the meantime or access via incognito. Please let me know if you figure out what it might be! ---
**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\ **Post date:** [July 27, 2023, 11:56am UTC](https://community.hubspot.com/t/too-many-redirections-error/85051/10 "2023-07-27T11:56:46Z")
Ah! Well that would point to something on your browser causing this, do you have any extensions on your browser? One of these may be causing this, if youā€™ve disabled extensions Iā€™d recomend try clearing cookies and cache to see if that helps!