Token for email address of property "HubSpot user"

[wgueler]

Hi Community, I have several custom properties of type “HubSpot User” and when I add the token in an internal email notification I get the name of the user, but I need the email instead (I have to use it as a parameter in a URL).

This works fine in a Marketing email (I do

{{ticket.deal_maker.email}

} or

{{ticket.deal_maker.fullname}}

but that same syntax doesnt work on an internal email (the only one that seems to work is

{{ticket.deal_maker}}

)

How can I do this?

[Bryantworks]

Hey @wgueler,

I did a quick test with a deal based workflow and I was able to get it to come through for me. The only difference I did was include a space between the object and the brackets:

Hope this helps!

[wgueler]

Thanks, i will test that! Since i got “undefined” i was assuming that was not working at all…