# Time zone issue

**URL:** <https://community.hubspot.com/t/time-zone-issue/140606>\
**Category:** Knowledge Base Tool\
**Tags:** starter\
**Created:** [October 6, 2025, 2:15pm UTC](https://community.hubspot.com/t/time-zone-issue/140606 "2025-10-06T14:15:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![IGERRARD](https://avatars.discourse-cdn.com/v4/letter/i/7feea3/32.png) [@IGERRARD](https://community.hubspot.com/u/IGERRARD)\
**Post date:** [October 6, 2025, 2:15pm UTC](https://community.hubspot.com/t/time-zone-issue/140606/1 "2025-10-06T14:15:46Z")

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Im new to HUB so be nice!

Ive connected my Google calander to Hub.

Im in CST time zone. Google calendar shows zone set at GMT -5 Chicago

In HUB, settings, account defaults, it shows as UTC -5 Chicago

But these are not the same!

If I create a Task in Hub for 10am Monday, it shows in Google Calendar for 9am Monday. I cnanot see where I can change the UTC designation to the correct CST. Nor understand why -5 Chicago is not the same in both systems.

Ideas?

TIA

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**Author:** ![clwydp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/clwydp/32/75988_2.png) [@clwydp](https://community.hubspot.com/u/clwydp)\
**Post date:** [October 6, 2025, 4:59pm UTC](https://community.hubspot.com/t/time-zone-issue/140606/2 "2025-10-06T16:59:15Z")

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This is almost always a user time-zone mismatch, not the account default.

Set BOTH your HubSpot user and your Google Calendar to the same region (America/Chicago), then resave the task.

What to do:  
1) In HubSpot: Settings \> Your preferences (top right avatar) \> General \> Language & time. Set Time zone to America/Chicago (Central Time). Don’t rely on Account defaults—those don’t override your personal user settings.  
2) In Google Calendar (web): Settings \> Time zone. Set Primary time zone to America/Chicago. If you use a secondary time zone, disable it temporarily to test.  
3) Disconnect/reconnect the calendar in HubSpot: Settings \> Integrations \> Email & Calendar \> Calendar. Reconnect Google Calendar after the changes.  
4) Create a new HubSpot task with a specific due time (e.g., 10:00 AM) and verify it lands at 10:00 AM in Google.

Why -5 vs CST: “CST” is UTC-6, but Chicago observes Daylight Saving Time (CDT = UTC-5). Seeing UTC-5 “Chicago” during DST is correct. The 1-hour shift you’re seeing indicates one side thinks you’re UTC-6. Aligning both to America/Chicago fixes it.

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**Author:** ![JackBrown](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@JackBrown](https://community.hubspot.com/u/JackBrown)\
**Post date:** [October 6, 2025, 5:30pm UTC](https://community.hubspot.com/t/time-zone-issue/140606/3 "2025-10-06T17:30:35Z")

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You’re correct, UTC-5 and CST are not exactly the same.

CST is UTC-6, but during daylight saving time (which is active now), it becomes CDT, which is UTC-5. That’s why Google Calendar showing GMT-5 for Chicago is accurate during this period.

HUB may be using a fixed UTC-5 setting, which doesn’t adjust for daylight saving time. This can cause a 1-hour difference when syncing with Google Calendar.

To fix it, go to HUB settings and change your time zone from UTC-5 to “America/Chicago” or “Central Time (US & Canada)” if available. This should handle daylight saving automatically and fix the time mismatch.