Yes we’ve had a few awkward experiences with this as well. Ideally I’d like to see an option for this setting where we could set specific domains supported by the email forward feature. Forwards from any other domain would create tickets normally.
Yes we’ve had a few awkward experiences with this as well. Ideally I’d like to see an option for this setting where we could set specific domains supported by the email forward feature. Forwards from any other domain would create tickets normally.