# Tickets and Line Items!! **URL:** \ **Category:** HubSpot Ideas\ **Tags:** help-desk\ **Created:** [November 3, 2021, 7:02pm UTC](https://community.hubspot.com/t/tickets-and-line-items/46432 "2021-11-03T19:02:48Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![alishski](https://avatars.discourse-cdn.com/v4/letter/a/dec6dc/32.png) [@alishski](https://community.hubspot.com/u/alishski)\ **Post date:** [November 3, 2021, 7:02pm UTC](https://community.hubspot.com/t/tickets-and-line-items/46432/1 "2021-11-03T19:02:48Z")
Please allow us to add products/line items to tickets!!! There’s so many uses for tickets beyond just customer service. My company is using it as a mail-out/inventory management system, and if we could attach products, it would work like a pick-list for the person fulfilling that ticket request. ---
**Author:** ![ETwenge](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@ETwenge](https://community.hubspot.com/u/ETwenge)\ **Post date:** [January 24, 2022, 6:09pm UTC](https://community.hubspot.com/t/tickets-and-line-items/46432/2 "2022-01-24T18:09:10Z")
Yes! please! we use this as an order tracking after the deal and there is no way to pull line items from the deal it is associated with. ---
**Author:** ![ABaumgart](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@ABaumgart](https://community.hubspot.com/u/ABaumgart)\ **Post date:** [October 13, 2022, 8:15pm UTC](https://community.hubspot.com/t/tickets-and-line-items/46432/3 "2022-10-13T20:15:38Z")
I totally agree! Would be super helpful in keeping track of how much is sent out. We use this for sample requests. ---
**Author:** ![WvanderGarde](https://avatars.discourse-cdn.com/v4/letter/w/ed655f/32.png) [@WvanderGarde](https://community.hubspot.com/u/WvanderGarde)\ **Post date:** [August 15, 2024, 12:10pm UTC](https://community.hubspot.com/t/tickets-and-line-items/46432/4 "2024-08-15T12:10:21Z")
Any updates on this?