Hey @CAltindas,
Yeah, HubSpot’s inbox can be weird about workflow-created tickets. Since they don’t have an actual email thread tied to them, the inbox doesn’t really “see” them like it does with tickets from form submissions.
One thing to try—after the workflow creates the ticket, have it send an email to the inbox. That should link the ticket to an email thread and make it show up. Also, double-check that the inbox view isn’t filtering out tickets based on source.
Hope that helps! Let me know if it’s still being annoying.
