# Ticket status: Value Change

**URL:** <https://community.hubspot.com/t/ticket-status-value-change/101089>\
**Category:** Dashboards & Reporting\
**Tags:** reports\
**Created:** [February 26, 2024, 3:25pm UTC](https://community.hubspot.com/t/ticket-status-value-change/101089 "2024-02-26T15:25:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![niederberger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/niederberger/32/65040_2.png) [@niederberger](https://community.hubspot.com/u/niederberger)\
**Post date:** [February 26, 2024, 3:25pm UTC](https://community.hubspot.com/t/ticket-status-value-change/101089/1 "2024-02-26T15:25:45Z")

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Hello Together. I try to craete a report based on the property changes in this case from Ticket Status. Is it possible to reach this dimension - coulnd’t finde a way to do it? Or by the API maybe? Thank You, Thomas.

 ![niederberger_0-1708961119530.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/0/d0a165bba3830505e4e98bde1640aec20462f40d.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 26, 2024, 3:27pm UTC](https://community.hubspot.com/t/ticket-status-value-change/101089/2 "2024-02-26T15:27:48Z")

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Hi @niederberger,

Natively, in HubSpot, this is unfortunately not possible. HubSpot reports will always display the current value of a property, and it’s not possible to use the custom report builder to report on previous values in a property.

This type of reporting would have to happen outside of HubSpot. API could be one approach, exporting the property history another: [Organize, delete, and export properties](https://knowledge.hubspot.com/properties/organize-and-export-properties#export-a-property-s-historical-data)

Best regards

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<div class="post-metadata">

**Author:** ![niederberger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/niederberger/32/65040_2.png) [@niederberger](https://community.hubspot.com/u/niederberger)\
**Post date:** [February 26, 2024, 5:00pm UTC](https://community.hubspot.com/t/ticket-status-value-change/101089/3 "2024-02-26T17:00:03Z")

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Thank You, that’s what I thougt.  
I will run it by the API with that endpoint: [https://api.hubapi.com/crm/v3/objects/tickets/?propertiesWithHistory=hs\_pipeline\_stage](https://api.hubapi.com/crm/v3/objects/tickets/?propertiesWithHistory=hs_pipeline_stage) and write me a JSON and then a table to have it.