# Ticket Creation API

**URL:** <https://community.hubspot.com/t/ticket-creation-api/113904>\
**Category:** APIs & Integrations\
**Tags:** oauth, free\
**Created:** [August 6, 2024, 6:55pm UTC](https://community.hubspot.com/t/ticket-creation-api/113904 "2024-08-06T18:55:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tmsanunes1](https://avatars.discourse-cdn.com/v4/letter/t/9f8e36/32.png) [@tmsanunes1](https://community.hubspot.com/u/tmsanunes1)\
**Post date:** [August 6, 2024, 6:55pm UTC](https://community.hubspot.com/t/ticket-creation-api/113904/1 "2024-08-06T18:55:21Z")

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Hello guys,

I’m trying to create a ticket using 3CX integration. The 3CX application have a component that permit to use some authentication methods, but I’m not getting any closer to solve the problem. It seems the authentication changes to oauth 2.0 but I’m not find the new path to reach the refresh token to create the ticket.

Can someone help?

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [August 7, 2024, 4:24pm UTC](https://community.hubspot.com/t/ticket-creation-api/113904/2 "2024-08-07T16:24:35Z")

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Hey, @tmsanunes1 👋 Can you share a link to the guide you are using? That can help our community meembers better understand the issue you are having.

Thanks! — Jaycee

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**Author:** ![tmsanunes1](https://avatars.discourse-cdn.com/v4/letter/t/9f8e36/32.png) [@tmsanunes1](https://community.hubspot.com/u/tmsanunes1)\
**Post date:** [August 8, 2024, 2:26pm UTC](https://community.hubspot.com/t/ticket-creation-api/113904/3 "2024-08-08T14:26:20Z")

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I have the follow guide and the template of the 3CX integration.

[API do CRM | Tickets | HubSpot](https://br.developers.hubspot.com/beta-docs/guides/api/crm/objects/tickets?uuid=ef3b969c-7df9-4148-91c8-b79bde1e4606)

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**Author:** ![tmsanunes1](https://avatars.discourse-cdn.com/v4/letter/t/9f8e36/32.png) [@tmsanunes1](https://community.hubspot.com/u/tmsanunes1)\
**Post date:** [August 12, 2024, 6:49pm UTC](https://community.hubspot.com/t/ticket-creation-api/113904/4 "2024-08-12T18:49:00Z")

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Guys,

I really need some help about this theme. I’m freshman on development and I need to proceed with this integration. I know that I can integrate the platforms, but I don’t know for sure how.