# This page is unavailable error

**URL:** <https://community.hubspot.com/t/this-page-is-unavailable-error/110936>\
**Category:** Tickets & Conversations\
**Tags:** free\
**Created:** [July 9, 2024, 12:01pm UTC](https://community.hubspot.com/t/this-page-is-unavailable-error/110936 "2024-07-09T12:01:47Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![SBFlyHigh](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@SBFlyHigh](https://community.hubspot.com/u/SBFlyHigh)\
**Post date:** [July 9, 2024, 12:01pm UTC](https://community.hubspot.com/t/this-page-is-unavailable-error/110936/1 "2024-07-09T12:01:47Z")

</div>

Hello, i’m trying to fix the error i’m getting but i don’t know what i’m doing wrong.

I connected my domain to hubspot and i says it is connected but it says “this page is unavailable”

I already tried to add /home on the configs and the doesn’t work either.

---

<div class="post-metadata">

**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [July 9, 2024, 12:42pm UTC](https://community.hubspot.com/t/this-page-is-unavailable-error/110936/2 "2024-07-09T12:42:36Z")

</div>

@SBFlyHigh there is currently an issue impacting many free users where their website is not available despite being properly configured. I have an open ticket with HubSpot Support and their developers are working on identifying the cause so they can provide a permanent resolution.

If you can share your website URL, I can add it to the ticket so they can prioritize the fix for your account once it’s ready.

As a temporary solution, you can unpublish the page (without /home) and then publish it again. For some users this works without having to do it again, but other users have had to do this again after a week, a few days, or even within minutes. This first popped up 2 weeks ago with one site and I went through the normal troubleshooting only to realize it was properly configured, unfortunately HubSpot Support was limited last week due to their Global Week of Rest so I didn’t get an answer back until late last week.

I’ll keep you updated as I learn more, you can DM me your URL if you don’t want to share it publicly in this thread.

---

<div class="post-metadata">

**Author:** ![SBFlyHigh](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@SBFlyHigh](https://community.hubspot.com/u/SBFlyHigh)\
**Post date:** [July 9, 2024, 1:30pm UTC](https://community.hubspot.com/t/this-page-is-unavailable-error/110936/3 "2024-07-09T13:30:58Z")

</div>

the website suddenly started working now, i don’t know what i did, but thx  
anyways

---

<div class="post-metadata">

**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [July 9, 2024, 1:58pm UTC](https://community.hubspot.com/t/this-page-is-unavailable-error/110936/4 "2024-07-09T13:58:31Z")

</div>

@SBFlyHigh that’s great news, thanks for the update. If it happens to go offline again, please let me know. Hopefully this means they’ve identified the cause and have found a permanent fix 🤞

---

<div class="post-metadata">

**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [July 10, 2024, 10:43pm UTC](https://community.hubspot.com/t/this-page-is-unavailable-error/110936/5 "2024-07-10T22:43:38Z")

</div>

UPDATE from HubSpot Support (ticket #15668088) 1:30 PM CDT

The engineering team deployed a fix to the system this morning that resolved the issue, this should also help the majority of portals that were experiencing this issue.