I cannot connect my facebook messenger to my hubspot inbox. It keep saying “This Facebook Page is already connected to an inbox”. Please help me immediately
Hi @Dozenminds,
Have you confirmed that Facebook Messenger is not yet connected to any other conversations inbox? You might have multiple inboxes and while there is a chance this is a HubSpot bug, there is a high likelihood that the notice is correct. Please check all other inboxes and – if you’re not a super admin – check with one because you might not have permissions to access all inboxes.
Before confirming, further troubleshooting doesn’t make sense. If Facebook Messenger is already connected, you cannot connect it again, as the notice states.
Best regards!
PS. Just to manage expectations, this community mostly consistents of members who help in their free time. There shouldn’t be an expectation of anything happening “immediately”.
