Theme Customization for Feedback Surveys

+1

Yes please - this would be a great basic service to have to keep you on par with other C-Suite tools out there. This feels like basic functionality.

+1 This process absolutely needs customization!!

We would love to have more customisation of surveys with font and additional branding. HubSpot even uses Survey Monkey instead of their own survey tool.

it would also be great to be able to customise further with page title and even utilise url edits to be more noticeable from the organisation. There would be advantages to also custom send email eg a/b test subject line, send a real test (and edit questions afterwards). Have more room on the thank you page for copy as well as on the email. The survey also needs a multi-select dropdown option for a question too especially when listing long list of options. Finally validation for required question on the stepped version to be question by question instead of at the end to avoid client having to go back.

This has been a repeated request! It would be awesome if we can include some further customization.

The colour of the header bar can be changed by updating the theme colour (from the ‘email’ tab in the Survey). Note that this will also update other things like the button

+1

I have a customer asking to style the surveys

+1 It would be extremely benefitial to be able to customize the follow up email/survey that is sent to users/customers when a support ticket is closed.

+1

+1

THE FONT IS AWFUL AND THE FONT SIZE IS WAY TOO SMALL!!!

How has this not been addressed? First post was 2020. Provide the functionality of surveys without being allowed to tailor said survey? Please look into this

+1

I’m trying to fit on Brand with https://www.powerfulmedical.com/ and its’ terribly hard.

I can still see that this request is still populating after 5 years - would love to see if there are any plans or updates to this as we are fully implementing VoC and are having tooling discussions based on branding for -- +1 to the ability to update look and feel to better align with brand options

Bumping this, would love to have at least some minimal control - for example using a background image instead of a color, and adding a logo to the feedback web UI, not just the email UI.

And +1 from my side too, all my clients wish to have it.

+1

To the HubSpot team, this is preventing us from keeping our brand consistent across touch points at our company. It’s really annoying that we can’t modify any kind of styling. Literally just the background and submit button colors.
We need way more customization than this for it to be a professional survey tool.
Any updates on whether new styling options are coming?