# Theme Customization for Feedback Surveys **URL:** \ **Category:** HubSpot Ideas\ **Tags:** feedback-surveys\ **Created:** [May 5, 2020, 6:51pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608 "2020-05-05T18:51:09Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![CPSCB](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cpscb/32/53869_2.png) [@CPSCB](https://community.hubspot.com/u/CPSCB)\ **Post date:** [May 5, 2020, 6:51pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/1 "2020-05-05T18:51:09Z")
Feedback surveys only allow two ways to customize the design in the Theme section: - Replace featured image (no resizing possible) - Change color of header bar Result is Feedback Surveys do not align with brand standards and do not send an obvious signal to customers that they are legitimately from us. **Would like ability to create/change Feedback Survey Theme (templates) to align with our brand standards.** Full functionality would include this in Design Manager, similar to Pages, Emails, Posts, etc. At a minimum, would expect to see options to change the Featured Image size and layout, enabling designs similar to those featured in HubSpot’s article on [well-designed surveys](https://blog.hubspot.com/service/survey-templates). ---
**Author:** ![finn](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/finn/32/102498_2.png) [@finn](https://community.hubspot.com/u/finn)\ **Post date:** [May 20, 2020, 9:38pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/2 "2020-05-20T21:38:29Z")
+1 ---
**Author:** ![Jricci11](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jricci11/32/38114_2.png) [@Jricci11](https://community.hubspot.com/u/Jricci11)\ **Post date:** [December 7, 2020, 8:03pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/3 "2020-12-07T20:03:07Z")
+ 1 - this seems like such an obvious and easy win to open up the API and allow for more flexibility in feedback survey delivery. ---
**Author:** ![greenloger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/greenloger/32/58119_2.png) [@greenloger](https://community.hubspot.com/u/greenloger)\ **Post date:** [March 22, 2021, 6:38pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/4 "2021-03-22T18:38:38Z")
yes it would be great to be able to set everything up in the design manager. HUbspot does not support my language (Slovak) and we cannot use Hubspot surveys, because I can edit half of the survey in Slovak and the other half remain in the supported language. This way I can’t send it to the customer. I would be ashamed. ![39744i293A9ED6C5899AA2.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/9/89dca303579a79a6d38548924fa5a58cfe6a2906.png) ---
**Author:** ![BartVDK](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bartvdk/32/81360_2.png) [@BartVDK](https://community.hubspot.com/u/BartVDK)\ **Post date:** [March 26, 2021, 8:02am UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/5 "2021-03-26T08:02:09Z")
I concur. The current Dutch NPS translation for the question is not working for our organisation. It uses an archaic verb (“zult”) that really sounds weird in Belgium for example. I would recommend the option to offer multiple translation versions (if you really wanna stick to the original NPS question) or make that field customizable with the danger that the user can deviate from the orginal English standard formulation. The character limit is also a bit of a problem. ---
**Author:** ![DBolton8](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dbolton8/32/81360_2.png) [@DBolton8](https://community.hubspot.com/u/DBolton8)\ **Post date:** [August 10, 2021, 1:58pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/6 "2021-08-10T13:58:35Z")
+1 on this one - all of our other email templates follow the same design and style, it’s a shame that we can’t customise the design of our NPS surveys so that they match. Being able to change some logos and colours is OK, but absolutely everything else about the design is 100% HubSpot and it just looks odd. ---
**Author:** ![AYU1](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@AYU1](https://community.hubspot.com/u/AYU1)\ **Post date:** [February 6, 2022, 12:32am UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/7 "2022-02-06T00:32:32Z")
The survey looks really bad on mobile as well. Don’t know why this has not been fixed yet. ---
**Author:** ![ChrisChiha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chrischiha/32/90510_2.png) [@ChrisChiha](https://community.hubspot.com/u/ChrisChiha)\ **Post date:** [March 3, 2022, 6:26am UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/8 "2022-03-03T06:26:25Z")
This is crucial when it comes to branding + survey performance. ---
**Author:** ![HronnVeronika](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hronnveronika/32/39641_2.png) [@HronnVeronika](https://community.hubspot.com/u/HronnVeronika)\ **Post date:** [March 31, 2022, 12:41pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/9 "2022-03-31T12:41:12Z")
+1 ---
**Author:** ![GMurray6](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@GMurray6](https://community.hubspot.com/u/GMurray6)\ **Post date:** [July 15, 2022, 2:45pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/10 "2022-07-15T14:45:07Z")
Agree totally! When working on hard on the brandimage and tone it then seems poor standard by us to send an email that doesnt fit within this. ---
**Author:** ![Darren\_1](https://avatars.discourse-cdn.com/v4/letter/d/47e85d/32.png) [@Darren\_1](https://community.hubspot.com/u/Darren_1)\ **Post date:** [October 13, 2022, 3:29pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/11 "2022-10-13T15:29:37Z")
Let’s get some ability to brand, theme, or customize added to these surveys/email sends please. ---
**Author:** ![ThorstenT](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/thorstent/32/61826_2.png) [@ThorstenT](https://community.hubspot.com/u/ThorstenT)\ **Post date:** [February 8, 2023, 3:57pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/12 "2023-02-08T15:57:56Z")
We would really appreciate the possibility to design surveys via the design manager, like already possible for websites, emails and landingpages. Best regards. Thorsten ---
**Author:** ![ARO\_RMS](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aro_rms/32/102437_2.png) [@ARO\_RMS](https://community.hubspot.com/u/ARO_RMS)\ **Post date:** [February 8, 2023, 10:05pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/13 "2023-02-08T22:05:29Z")
+1 Even being able to customize the button color would be a huge win. ---
**Author:** ![DigitalImpact](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/digitalimpact/32/43617_2.png) [@DigitalImpact](https://community.hubspot.com/u/DigitalImpact)\ **Post date:** [February 17, 2023, 2:51am UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/14 "2023-02-17T02:51:03Z")
+1 3 years after the idea was submitted, still no progress. I have several clients that still use Survey Monkey because of this problem. ---
**Author:** ![ErikaKavalis](https://avatars.discourse-cdn.com/v4/letter/e/e480ec/32.png) [@ErikaKavalis](https://community.hubspot.com/u/ErikaKavalis)\ **Post date:** [March 17, 2023, 2:24pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/15 "2023-03-17T14:24:08Z")
Consistency in brand identity is crucial for any business, and it is disappointing when a platform like HubSpot does not provide adequate customization options for such basic things as fonts and colours! It results in a disjointed look that is not representative of any brand! HubSpot produces a lot of marketing-related content and emphasizes the importance of maintaining a strong brand identity. However, it’s very disappointing to find out that your own platform is so limited in such obvious matters as brand identity customization. This limitation is not just a minor inconvenience, but an obstacle that prevents your customers from fully realizing their branding goals. In the meantime, many of your clients must consider alternative solutions or workarounds to ensure their brand identity is consistently maintained across all channels. ---
**Author:** ![RLightfoot](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rlightfoot/32/2317_2.png) [@RLightfoot](https://community.hubspot.com/u/RLightfoot)\ **Post date:** [March 28, 2023, 10:03pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/16 "2023-03-28T22:03:46Z")
100% - this needs to be fixed to allow proper branding and styling. Survey does not lookg good on desktop nor mobile. ---
**Author:** ![RLightfoot](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rlightfoot/32/2317_2.png) [@RLightfoot](https://community.hubspot.com/u/RLightfoot)\ **Post date:** [March 28, 2023, 10:09pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/17 "2023-03-28T22:09:06Z")
Wait a minute… At the top of this page, I see a CTA for, 📢 Community Survey | We want to hear from you ![Take the survey here](https://hubs.la/Q01H_BH50) the link goes to Airttable for the survey… HubSpot not using even using their own feedback survey platform. Disappointing 👎 ---
**Author:** ![Amber\_D](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@Amber\_D](https://community.hubspot.com/u/Amber_D)\ **Post date:** [May 3, 2023, 8:52am UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/18 "2023-05-03T08:52:27Z")
Yes please, it should look as if it’s coming from the brand, and let us resize the logo image at least. There are quite a few options to edit which is not convenient at all. ---
**Author:** ![RMoulder8](https://avatars.discourse-cdn.com/v4/letter/r/ad7895/32.png) [@RMoulder8](https://community.hubspot.com/u/RMoulder8)\ **Post date:** [June 29, 2023, 4:32am UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/19 "2023-06-29T04:32:38Z")
+1 Please make the survey tool in Hubspot customisable! Ability to change font, header and resizing, colours etc. It would be good if we could design the email in Hubspots regular design studio and then send via the survey tool so we can get all the survey capabilites. ---
**Author:** ![HAdams0](https://avatars.discourse-cdn.com/v4/letter/h/c67d28/32.png) [@HAdams0](https://community.hubspot.com/u/HAdams0)\ **Post date:** [September 8, 2023, 5:28pm UTC](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608/20 "2023-09-08T17:28:21Z")
+1 [Next page](https://community.hubspot.com/t/theme-customization-for-feedback-surveys/20608.md?page=2)