We are in the process of implementing the Service Hub. In testing out managing groups of tickets, we quickly found that there…

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The ticket board includes the Associated Contact and Associated Company now. So, this has been solved.

Hi @DMarjamäki , You’re very welcome! You are correct. The properties on a ticket card can be customized, however, these fie…

We would definitely like to see at least the “Associated with” column, like in Deals

There’s no “Service” category for Ideas. I was thinking the new Service Hub community forum was the best place to provide fee…

I called Support looking for a solution to this very problem today. Having to search by name instead of popping into the pipe…

it is crucial for our business. And as I see it, you already have the software in the deal-stages view - so I think it won’t…

Hey Zachallen, Did you ever submit this idea to the Hubspot Ideas portal? I am new to the community forum interface, so I’d …

Hey, I wasn’t sure if that represented a fix for this idea or not. My company would still have the desire to customize the t…

Tickets in my board does not show such info. How do I configure it?

Thanks! I found that now. So I can add a column in the list view. That is good. But in the board view I don’t see any way to …

The ticket board doesn't include Customer and Contact info

kvlschaefer May 20, 2022, 9:43pm 11

You can edit the columns on your tickets board to include additional fields.

I hope this helps!

Best,

Kristen

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