The "about the company" fields have disappeared. How do I recover these? thanks

Smart CRM & Sales Hub Account & Settings
1

The “about the company” fields have disappeared. How do I recover these? thanks

2

The “about the company” fields have disappeared. How do I recover these?

3

Hi @pfwmadrid,

You can re-add these in the record customization options: Customize records

Best regards!

4

Hi @pfwmadrid,

You can customize the left sidebar by following these steps: Customize records

That’s where you should be able to recover the “About the company” section.

Best regards!

5

Hi Karsten,

Thanks for your reply. I have used hubspot for years. Today I added one extra custom property & when I saved it & went back to the company page, the section is completely missing/blank where the data used to be. See image below.

Any ideas?

Thanks

Paul

pfwmadrid_0-1728050286756.png
pfwmadrid_0-1728050286756.png939×748 44.1 KB

6

@pfwmadrid could you please follow the steps from my previous reply to recover this section?

You can customize the left sidebar by following these steps: https://knowledge.hubspot.com/object-settings/customize-records

That’s where you should be able to recover the “About the company” section.

7

Hi Karsten,

That worked (eventually!)

Many thanks for your help.

Paul