I do have an issue with my developer test account. I originally added three test accounts but only used two of them. Somehow now there is only two test accounts left in my developer account - including the unused one.
The test account i mainly use (with all the different configs) is not included in my developer account and therefore does not have the test license anymore. Although i did not delete or remove it manually.
Can someone tell me if i can add an existing test account back to my developer account ? Im hoping not to setup a whole new account for testing purposes.
Can you confirm whether the missing test account has not been used for a long time? HubSpot automatically closes unused portals after a certain period (which comes with email notifications).
If you still have the portal ID, you should try reaching out to HubSpot live chat support.
Hey @GiantFocal ,
Yes i can confirm that the missing test account has been used almost daily.
I already reached out to chat support and they told me to ask about in the Developer Community forum, since they are only responsible for sales topics and i should most probably find help here.
So what do i do now ? Try to reach out to live support again?