# Templates 5 from 5

**URL:** <https://community.hubspot.com/t/templates-5-from-5/97321>\
**Category:** Email Marketing Tool\
**Tags:** templates\
**Created:** [January 8, 2024, 12:49pm UTC](https://community.hubspot.com/t/templates-5-from-5/97321 "2024-01-08T12:49:22Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![JJ9](https://avatars.discourse-cdn.com/v4/letter/j/a698b9/32.png) [@JJ9](https://community.hubspot.com/u/JJ9)\
**Post date:** [January 8, 2024, 12:49pm UTC](https://community.hubspot.com/t/templates-5-from-5/97321/1 "2024-01-08T12:49:22Z")

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Hi there,

our company has different licences for different departments. However, there are departments, which has 5 templates free in their license and I do not know, how to definy these 5 templates for them.

I found this infromation, which is not really our case, because we are paying for the license, but this point is the same.

 ![JJ9_1-1704718099589.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/2/c21975d593c3613d746ac02388a7eb66a469f453.png)

So, does it mean, that I have to create 5 templates and these 5 first templates will be shown to our departments, which have no premium license? Did I get it rigth?

So, all templates I´ve created must be deleted and I have to start over? Or do we have a better solution? If so, which one is it please?

Thanks a lot for your support.

Br,

Jana

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 8, 2024, 12:51pm UTC](https://community.hubspot.com/t/templates-5-from-5/97321/2 "2024-01-08T12:51:38Z")

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Hi @JJ9,

That’s unfortunately not how this works. Free users don’t get to choose which templates they see. HubSpot doesn’t have a concept of ‘user A’s 5 templates’. Whatever 5 templates show up at the very top for a free user are the ones they’re ‘stuck’ with.

If you want them to be able to see any templates other than the 5 chosen by HubSpot, a user would have to get a paid seat.

(Don’t shoot the messenger.)

Best regards!

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**Author:** ![JJ9](https://avatars.discourse-cdn.com/v4/letter/j/a698b9/32.png) [@JJ9](https://community.hubspot.com/u/JJ9)\
**Post date:** [January 8, 2024, 12:55pm UTC](https://community.hubspot.com/t/templates-5-from-5/97321/3 "2024-01-08T12:55:35Z")

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Hi Karten,

thank you for your clear an quick answer. So, it is as it is, it was worth a try.

Br, Jana

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**Author:** ![MCoughran](https://avatars.discourse-cdn.com/v4/letter/m/5f9b8f/32.png) [@MCoughran](https://community.hubspot.com/u/MCoughran)\
**Post date:** [January 14, 2025, 2:49pm UTC](https://community.hubspot.com/t/templates-5-from-5/97321/4 "2025-01-14T14:49:15Z")

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I have a followup question to this - I have users that have a Core seat and only need access to 5 email templates. We also have sales seats who need more templates. Can we choose which 5 email templates the Core seats are able to use?

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**Author:** ![LBerube3](https://avatars.discourse-cdn.com/v4/letter/l/a698b9/32.png) [@LBerube3](https://community.hubspot.com/u/LBerube3)\
**Post date:** [May 23, 2025, 7:07pm UTC](https://community.hubspot.com/t/templates-5-from-5/97321/5 "2025-05-23T19:07:51Z")

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I believe all, unfortunately. Otherwise Hubspot will take the first 5 that those users had permission to access including their access to the 700. Only the first 5 loaded will show on their account.

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**Author:** ![LBerube3](https://avatars.discourse-cdn.com/v4/letter/l/a698b9/32.png) [@LBerube3](https://community.hubspot.com/u/LBerube3)\
**Post date:** [May 7, 2025, 7:51pm UTC](https://community.hubspot.com/t/templates-5-from-5/97321/6 "2025-05-07T19:51:29Z")

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I (super admin) was able to assign people with core licenses to specific teams and then select that team on the template share selection. I had to remove their access to all other templates other than the 5 I wanted them to be able to use, but I (sales license/ admin) have been able to select which templates that speicifc team is seeing (core seats) after some team assignments.

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**Author:** ![moniserie](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/moniserie/32/93181_2.png) [@moniserie](https://community.hubspot.com/u/moniserie)\
**Post date:** [May 23, 2025, 7:03pm UTC](https://community.hubspot.com/t/templates-5-from-5/97321/7 "2025-05-23T19:03:09Z")

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I am attempting this solution and had a couple of questions. When you mentioned that you had to remove their access to all other templates, are you referring to only the 5 they could originally see, or ALL other templates, like the 700 in my account?

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**Author:** ![LBerube3](https://avatars.discourse-cdn.com/v4/letter/l/a698b9/32.png) [@LBerube3](https://community.hubspot.com/u/LBerube3)\
**Post date:** [May 23, 2025, 7:09pm UTC](https://community.hubspot.com/t/templates-5-from-5/97321/8 "2025-05-23T19:09:39Z")

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I believe all, unfortunately. Otherwise Hubspot will take the first 5 that those users had permission to access including their access to the 700. Only the first 5 loaded will show on their account.
