# Telephony Integration

**URL:** <https://community.hubspot.com/t/telephony-integration/14127>\
**Category:** APIs & Integrations\
**Tags:** developer-tools\
**Created:** [April 25, 2019, 9:26pm UTC](https://community.hubspot.com/t/telephony-integration/14127 "2019-04-25T21:26:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dcsmtl](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dcsmtl/32/87988_2.png) [@dcsmtl](https://community.hubspot.com/u/dcsmtl)\
**Post date:** [April 25, 2019, 9:26pm UTC](https://community.hubspot.com/t/telephony-integration/14127/1 "2019-04-25T21:26:34Z")

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Hi,

We have few clients that are using our hosted PBX and they want us to integrate with Hubspot. We have done integration with Salesforce and Zoho CRM so we have good experince in this field.

I have been trying to find some CTI information and having hard time getting such data from the Hubspot website. Can someone provide some help in regards to CTI integration (click to call, screen pop, call logs etc) please?

Thanks

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**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\
**Post date:** [April 26, 2019, 3:55pm UTC](https://community.hubspot.com/t/telephony-integration/14127/2 "2019-04-26T15:55:14Z")

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Welcome, @dcsmtl.

If you wish to develop a calling integration with HubSpot, it sounds like you are looking for our [Calling Extension SDK](https://github.com/HubSpot/calling-extensions-sdk).

Please let me know if I have misunderstood you.

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**Author:** ![dcsmtl](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dcsmtl/32/87988_2.png) [@dcsmtl](https://community.hubspot.com/u/dcsmtl)\
**Post date:** [April 26, 2019, 4:39pm UTC](https://community.hubspot.com/t/telephony-integration/14127/3 "2019-04-26T16:39:38Z")

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Hi Isaac,

This seems like what I want.

Thanks.

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**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\
**Post date:** [April 26, 2019, 5:27pm UTC](https://community.hubspot.com/t/telephony-integration/14127/4 "2019-04-26T17:27:56Z")

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Glad to hear it, @dcsmtl!

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**Author:** ![vigneshb](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vigneshb/32/180857_2.png) [@vigneshb](https://community.hubspot.com/u/vigneshb)\
**Post date:** [October 30, 2024, 8:09am UTC](https://community.hubspot.com/t/telephony-integration/14127/5 "2024-10-30T08:09:38Z")

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Hi! For integrating your [cloud hosted PBX](https://www.telecmi.com/cloud-based-pbx-system) with HubSpot, HubSpot’s CRM Extensions API and Calling API enable CTI features like click-to-call, screen pop-ups, and call logging. These APIs are designed to support seamless telephony integrations, similar to what you’ve done with Salesforce and Zoho. Alternatively, TeleCMI offers direct integration with HubSpot, providing a smooth setup for call handling and CRM syncing, which could save time and offer scalability for your clients. Hope this helps!
