# Tasking Integration in Slack

**URL:** <https://community.hubspot.com/t/tasking-integration-in-slack/67085>\
**Category:** CRM\
**Tags:** enterprise\
**Created:** [October 13, 2022, 7:07pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085 "2022-10-13T19:07:53Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![NJozefik](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@NJozefik](https://community.hubspot.com/u/NJozefik)\
**Post date:** [October 13, 2022, 7:07pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085/1 "2022-10-13T19:07:53Z")

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I have been trying to create tasks using the HubSpot Module, but it keeps giving me an error notification. It was working this morning and now it is not. I have tried multiple different things to resolve the issue, but nothing has worked.

Without this feature working properly, it is hindering our day to day operations so I would like to resolve this issue as soon as possible.

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**Author:** ![crispyGTM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crispygtm/32/40025_2.png) [@crispyGTM](https://community.hubspot.com/u/crispyGTM)\
**Post date:** [October 13, 2022, 7:56pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085/2 "2022-10-13T19:56:41Z")

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@NJozefik Can you provide more clarity into what is erroring out and how slack factors in to your request?

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**Author:** ![NJozefik](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@NJozefik](https://community.hubspot.com/u/NJozefik)\
**Post date:** [October 13, 2022, 8:01pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085/3 "2022-10-13T20:01:52Z")

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Sure, Chris! When I use the shortcut in Slack to create a task using the HubSpot module, it allows me to input all of the information about the task but when I click to save it and post it into a Slack channel, Slack sends me an error notification saying “HubSpot: Failed to create your task. Please try again”. This is not a new procedure that I am trying out, we have been using this module for the last two weeks now and it has worked quite well up until this point.

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**Author:** ![NJozefik](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@NJozefik](https://community.hubspot.com/u/NJozefik)\
**Post date:** [October 13, 2022, 8:04pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085/4 "2022-10-13T20:04:33Z")

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@crispyGTM

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**Author:** ![crispyGTM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crispygtm/32/40025_2.png) [@crispyGTM](https://community.hubspot.com/u/crispyGTM)\
**Post date:** [October 13, 2022, 8:19pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085/5 "2022-10-13T20:19:50Z")

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@NJozefik Hmm - interesting. I would check a couple of different things:

- Ensure that the user that installed the slack integration is still part of the slack channel that the task is supposed to go to
- Verify that the Slack Integration does not need to be reconnected (Settings\>Integrations\>Connected Apps\>Slack)
- Try sending to a different slack channel or user as a test to see if it flows through correctly

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<div class="post-metadata">

**Author:** ![NJozefik](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@NJozefik](https://community.hubspot.com/u/NJozefik)\
**Post date:** [October 13, 2022, 8:24pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085/6 "2022-10-13T20:24:00Z")

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@crispyGTM I have checked all of those things and still have the same issue. I also made sure all softwares were updated and tried clearing cookies/cache and resetting, still nothing. I am wondering if it may be a bug issue with this particular HubSpot feature.

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**Author:** ![crispyGTM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crispygtm/32/40025_2.png) [@crispyGTM](https://community.hubspot.com/u/crispyGTM)\
**Post date:** [October 13, 2022, 8:28pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085/7 "2022-10-13T20:28:25Z")

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@NJozefik This sounds like a bug, I would try to edit the workflow in incognito mode in your browser and see if that fixes. Historically we’ve seen extensions and other browser cache interfere with stuff like this.

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<div class="post-metadata">

**Author:** ![NJozefik](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@NJozefik](https://community.hubspot.com/u/NJozefik)\
**Post date:** [October 13, 2022, 8:30pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085/8 "2022-10-13T20:30:40Z")

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@crispyGTM Okay, I will try this out and see if it changes anything. Thanks for your help!

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**Author:** ![crispyGTM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crispygtm/32/40025_2.png) [@crispyGTM](https://community.hubspot.com/u/crispyGTM)\
**Post date:** [October 13, 2022, 8:31pm UTC](https://community.hubspot.com/t/tasking-integration-in-slack/67085/9 "2022-10-13T20:31:44Z")

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@NJozefik Anytime! let me know if that works, and if it doesn’t I would recommend reaching out to HubSpot Support.  
This sounds a lot like a bug so it may resolve after some time.
