Currently we cannot set up a Sequence of any kind if there is not an email in the contact. It is common that we have New Contacts with only a phone number and no email address. We like to follow up using SMS. It would be nice to be able to set up a Task Sequence for this type of follow up.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Initiate Sequence without Email | 0 | 386 | March 17, 2021 | |
| Sequences without email | 2 | 483 | February 8, 2024 | |
| Allow contacts without an email address to be enrolled in a Sequence | 7 | 1931 | October 9, 2025 | |
| Allow contacts to enroll in a Sequence without email address | 6 | 1283 | June 24, 2024 | |
| Sequence: set a task for another user if contact doesn't respond | 5 | 3226 | November 1, 2023 |