# Task creation error

**URL:** <https://community.hubspot.com/t/task-creation-error/40018>\
**Category:** CRM\
**Tags:** tasks\
**Created:** [June 30, 2021, 8:17pm UTC](https://community.hubspot.com/t/task-creation-error/40018 "2021-06-30T20:17:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![GessicaFaria](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gessicafaria/32/95117_2.png) [@GessicaFaria](https://community.hubspot.com/u/GessicaFaria)\
**Post date:** [June 30, 2021, 8:17pm UTC](https://community.hubspot.com/t/task-creation-error/40018/1 "2021-06-30T20:17:07Z")

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Hello!

My team is reporting task creation error often. They have received error message. Our plan is free! Can anyone help me?

Thank you!

 ![erro.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/0/c07a0a273f42e2054834b38127d374d007df0165.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [July 1, 2021, 4:21am UTC](https://community.hubspot.com/t/task-creation-error/40018/2 "2021-07-01T04:21:46Z")

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Hi @GessicaFaria,

This error is usually due to browser settings. cookies/cache or extensions.

It looks like you’re on a supported browser (Chrome), could you verify that you’re all using the [latest versions](https://knowledge.hubspot.com/resources/which-browsers-are-supported-by-hubspot)?

Next, could you please try to [clear your browser’s cache](https://knowledge.hubspot.com/website-pages/clear-your-browser-cache) and check if the problem persists?

Do you have any privacy-related extensions (or extensions in general) running in the background? Try to deactivate them and see if the issue persists.

If none of that works, I’d recommend trying a private/incognito tab and a different browser (e.g. Firefox).

I’ve had this issue in the past as well and solved it by switching browsers and switching back after a while. The problem had magically disappeared.

Hope this helps!

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [July 1, 2021, 7:43am UTC](https://community.hubspot.com/t/task-creation-error/40018/3 "2021-07-01T07:43:44Z")

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Hi @GessicaFaria ,  
This usally happens due to the browser issue. Keep clearing your cache or try to open the portal on incogito mode or a dwhenever the issue arises.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.  
Thanks and Regards.