# Task assignment doesn't work **URL:** \ **Category:** Tips, Tricks & Best Practices\ **Tags:** professional\ **Created:** [May 31, 2023, 9:13am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328 "2023-05-31T09:13:43Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![SIon1](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@SIon1](https://community.hubspot.com/u/SIon1)\ **Post date:** [May 31, 2023, 9:13am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/1 "2023-05-31T09:13:43Z")
Dear all, I am having some trouble with the task assignment function in a workflow. In fact, as you can see from the screenshot there is the filling of the form that should trigger the task assignment and the specific person will be notified when this happens. However, is not like that as the person never gets the notification. ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/a/4a906e2e25b862e51961df28274dd5b872373adf.png) Here you can see the create task settings ![Screenshot 2023-05-31 at 11.11.26.png](https://d2qpr2jzcazej7.cloudfront.net/original/1X/1a8e41bbc62e1fa2a92b366ce588f450504f8945.png) ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/9/198cf87a787b0b550c675a2b7221defdb744599f.png) ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 31, 2023, 9:21am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/2 "2023-05-31T09:21:19Z")
Hi @SIon1, Is the task not created or is the task created but the assignee is not receiving a notification? Can you check under _Menu_ \> _Sales_ \> _Tasks_? If it’s the latter, this would be a matter of the notification settings: [Set up user notifications in HubSpot](https://knowledge.hubspot.com/settings/how-to-set-up-user-notifications-in-hubspot) You can create notification profiles for users: [Create notification profiles](https://knowledge.hubspot.com/settings/create-notification-profiles) Best regards! ---
**Author:** ![SIon1](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@SIon1](https://community.hubspot.com/u/SIon1)\ **Post date:** [May 31, 2023, 9:30am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/3 "2023-05-31T09:30:47Z")
Dear @karstenkoehler The problem is that the task is not created at all ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 31, 2023, 9:34am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/4 "2023-05-31T09:34:17Z")
Hi @SIon1, Have you checked whether the contact records have correctly enrolled in the workflow? [Review your workflow's enrollment history](https://knowledge.hubspot.com/workflows/workflow-enrollment-history) Best regards ---
**Author:** ![SIon1](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@SIon1](https://community.hubspot.com/u/SIon1)\ **Post date:** [May 31, 2023, 9:39am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/5 "2023-05-31T09:39:24Z")
Yes, there is an actual enrollment and a task creation as well. ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/4/146e34123f6cb1d839a829f83e65085e33a424b5.png) ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 31, 2023, 9:48am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/6 "2023-05-31T09:48:27Z")
Hi @SIon1, Have you clicked through to the task? How are you looking for the task? Have you made sure you’re not looking at a filtered view? Best regards ---
**Author:** ![SIon1](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@SIon1](https://community.hubspot.com/u/SIon1)\ **Post date:** [May 31, 2023, 10:59am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/7 "2023-05-31T10:59:50Z")
As I click on the task I get this view: ![Screenshot 2023-05-31 at 12.57.39.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/b/0b10bf45403d1ff2993e08ab761bd9fe4426ef3b.png) ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/9/c9c323985c003fcb4a09abffee3de4608ccb431b.png) Those are the only filters: ![Screenshot 2023-05-31 at 12.53.20.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/d/4d0f99a52b8021cd56cbe4d5de9ccea73477f56d.png) ---
**Author:** ![SIon1](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@SIon1](https://community.hubspot.com/u/SIon1)\ **Post date:** [May 31, 2023, 11:02am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/8 "2023-05-31T11:02:45Z")
I found the submission by looking at the completed tasks. However, it hasn’t been completed. Is there a way to don’t mark the task as completed? ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 31, 2023, 11:04am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/9 "2023-05-31T11:04:26Z")
Hi @SIon1, There isn’t any automation that marks tasks as completed – another user must have (accidentally) completed this task. And no, it’s not possible to block an assignee from completing a task. Best regards! ---
**Author:** ![SIon1](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@SIon1](https://community.hubspot.com/u/SIon1)\ **Post date:** [May 31, 2023, 11:06am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/10 "2023-05-31T11:06:24Z")
Many thanks ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [May 31, 2023, 11:02am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/11 "2023-05-31T11:02:51Z")
Hi @SIon1, It looks like the task is being created correctly – otherwise you wouldn’t be able to open it. Regarding your filters, is the _Assigned to_ filter matching the person that the task is assigned to? It’s hidden so I can’t tell. Best regards ---
**Author:** ![SIon1](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@SIon1](https://community.hubspot.com/u/SIon1)\ **Post date:** [May 31, 2023, 11:03am UTC](https://community.hubspot.com/t/task-assignment-doesnt-work/82328/12 "2023-05-31T11:03:47Z")
Yes, it is matching