# Synthflow integration

**URL:** <https://community.hubspot.com/t/synthflow-integration/134143>\
**Category:** Marketplace Apps\
**Tags:** third-party-apps\
**Created:** [June 9, 2025, 3:43am UTC](https://community.hubspot.com/t/synthflow-integration/134143 "2025-06-09T03:43:38Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![CLiddell](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@CLiddell](https://community.hubspot.com/u/CLiddell)\
**Post date:** [June 9, 2025, 3:43am UTC](https://community.hubspot.com/t/synthflow-integration/134143/1 "2025-06-09T03:43:38Z")

</div>

Hi ,

I’m seeking direction or assistance with the integration and deployment of Synthflow from HubSpot for automated AI calling.  
The help documentation and exsamples shoe or demonstrate vertions diferent to what I am experiancing online.

The support links don’t work.

---

<div class="post-metadata">

**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [June 9, 2025, 12:20pm UTC](https://community.hubspot.com/t/synthflow-integration/134143/2 "2025-06-09T12:20:03Z")

</div>

Hi @CLiddell,

Thanks for reaching out to the Community!

Just to clarify, could you please specify which integration, documentation page, or setup options you’re referring to? Sharing the exact page or version you’re looking at—perhaps with a link or screenshot—would greatly assist me in understanding the discrepancies you’re seeing.

Thanks!  
Diana

---

<div class="post-metadata">

**Author:** ![RubenBurdin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rubenburdin/32/75212_2.png) [@RubenBurdin](https://community.hubspot.com/u/RubenBurdin)\
**Post date:** [August 21, 2025, 7:12pm UTC](https://community.hubspot.com/t/synthflow-integration/134143/3 "2025-08-21T19:12:28Z")

</div>

Hi @CLiddell

I understand the confusion here. Synthflow’s integration with HubSpot can look different depending on which version of the app or account tier you’re using.

HubSpot’s official integrations are usually documented in the App Marketplace, and sometimes the in-app setup screens update faster than the public docs. A good first step is to check the App Marketplace listing

and confirm you’re installing the right version.

[(https://ecosystem.hubspot.com/marketplace/apps](https://ecosystem.hubspot.com/marketplace/apps))

If the support links aren’t working, you can still compare against HubSpot’s own developer documentation for calling integrations. The CRM Extensions overview, and the Calling SDK

([Calling extensions SDK - HubSpot docs](https://developers.hubspot.com/docs/guides/api/crm/extensions/calling-sdk))

([Accounts Dashboard | HubSpot](https://developers.hubspot.com/docs/guides/api/crm/extensions/crm-cards))

Might give you a baseline on how the setup should behave. These are the same frameworks many partners like Synthflow use under the hood.

_From a troubleshooting angle:_  
– Confirm that your HubSpot user has Super Admin rights when installing.  
– Check if Synthflow requires a sandbox vs production environment.  
– Look closely at scopes and permissions when authorizing; mismatched scopes are a common reason why setup pages look different than in the examples.

For what it’s worth, we see this type of pain a lot when customers try to glue HubSpot and external systems together. If you eventually need Synthflow call data or outcomes synced two-ways with HubSpot (e.g. writing results back into contact records or triggering workflows in real-time)

That’s exactly where Stacksync comes in. We built it to replace brittle one off integrations with a real-time, two-way sync layer that cuts engineering time by 40% and keeps data consistent without custom plumbing.

Happy to walk you through a quick pilot if that would help.

Hope this helps.