# Syncing outlook with Hubspot

**URL:** <https://community.hubspot.com/t/syncing-outlook-with-hubspot/137930>\
**Category:** Outlook Sales Extension\
**Tags:** starter\
**Created:** [August 13, 2025, 1:05pm UTC](https://community.hubspot.com/t/syncing-outlook-with-hubspot/137930 "2025-08-13T13:05:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SFarley](https://avatars.discourse-cdn.com/v4/letter/s/53a042/32.png) [@SFarley](https://community.hubspot.com/u/SFarley)\
**Post date:** [August 13, 2025, 1:05pm UTC](https://community.hubspot.com/t/syncing-outlook-with-hubspot/137930/1 "2025-08-13T13:05:18Z")

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Hi . I have just joined Hubspot and I am trying ti sync my outlook contacts . I have folloewed the instructions and spoken to tech support but they cannot help me and suggested I post here . When I sync only a couple of contacts come through Hubspot when I have hundreds . Has anyone had this issue before ?

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**Author:** ![Jigar\_Thakker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jigar_thakker/32/63606_2.png) [@Jigar\_Thakker](https://community.hubspot.com/u/Jigar_Thakker)\
**Post date:** [August 13, 2025, 3:29pm UTC](https://community.hubspot.com/t/syncing-outlook-with-hubspot/137930/2 "2025-08-13T15:29:29Z")

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Hi @SFarley,

This usually happens when the Data Sync is limited to _email only_ contacts or a filter is narrowing the sync.

What you can try:

- Open your HubSpot Data Sync for Outlook and go to Duplicate reduction. Untick the checkbox for Only sync contacts with an email address.
- Go to Filters \> Edit \> remove any criteria that would limit the contacts sync \> Done.

Save your changes and let the sync run. After a while, check your HubSpot Contacts count to confirm more Outlook contacts are appearing.

Make sure you have the right configuration: [Connect and use HubSpot data sync](https://knowledge.hubspot.com/integrations/connect-and-use-hubspot-data-sync)

If this helps, feel free to mark it as the solution ✔ and give it an upvote 👍 !
