# Syncing emails retrospectively into Hubspot

**URL:** <https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351>\
**Category:** Outlook Sales Extension\
**Tags:** sales-email\
**Created:** [November 22, 2021, 2:29pm UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351 "2021-11-22T14:29:27Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![HannahSarsfield](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hannahsarsfield/32/14279_2.png) [@HannahSarsfield](https://community.hubspot.com/u/HannahSarsfield)\
**Post date:** [November 22, 2021, 2:29pm UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/1 "2021-11-22T14:29:27Z")

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Hi,

I was wodn ering whether there is a quick way to sync a bulk of emails retrospectively into Hubspot?

Thanks,

Hannah

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 22, 2021, 2:43pm UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/2 "2021-11-22T14:43:58Z")

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Hi @HannahSarsfield,

I’m not aware of any out-of-the-box solution here, unfortunately. The usual way would be logging emails one by one with the forwarding email address: [Log email in your CRM with the BCC or forwarding address](https://knowledge.hubspot.com/settings/log-email-in-your-crm-with-the-bcc-or-forwarding-address)

Best regards!

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**Author:** ![HannahSarsfield](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hannahsarsfield/32/14279_2.png) [@HannahSarsfield](https://community.hubspot.com/u/HannahSarsfield)\
**Post date:** [November 22, 2021, 5:33pm UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/3 "2021-11-22T17:33:41Z")

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Hi Karsten,

Is there a way to select multiple email chains at the same time and use this feature to upload them into Hubspot?

Thanks,

Hannah

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 22, 2021, 6:51pm UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/4 "2021-11-22T18:51:54Z")

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Hi @HannahSarsfield,

That would depend on your email client, but in most email clients you have to forward an email one by one, unfortunately.

I’m not sure if HubSpot has any plans to change this, it might be possible via the API with the help of developer.

Best regards!

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**Author:** ![BretREvans1](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@BretREvans1](https://community.hubspot.com/u/BretREvans1)\
**Post date:** [December 16, 2024, 2:09pm UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/5 "2024-12-16T14:09:18Z")

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Currently comparing Hubspot and Pipedrive .. Pipedrive has a feature to auto synch all previous email correspondence with my contacts that I have uploaded into their platform. This is a powerful feature for people looking at CRM Platforms [pipedriveSynch.png](https://phdsolutions365-my.sharepoint.com/:i:/g/personal/bevans_phdsolutions_ca/ERybtK_Uln9DlJyaoY3ZIN8BKmUO8DbhB3ZEipEeK7hXSg?e=gwIAuO)

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<div class="post-metadata">

**Author:** ![HannahSarsfield](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hannahsarsfield/32/14279_2.png) [@HannahSarsfield](https://community.hubspot.com/u/HannahSarsfield)\
**Post date:** [November 22, 2021, 3:04pm UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/6 "2021-11-22T15:04:54Z")

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Thanks Karsten. Are Hubspot looking at the possibly to bulk sync past emails at all, as this would be a very useful feature.

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**Author:** ![HannahSarsfield](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hannahsarsfield/32/14279_2.png) [@HannahSarsfield](https://community.hubspot.com/u/HannahSarsfield)\
**Post date:** [November 23, 2021, 10:57am UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/7 "2021-11-23T10:57:48Z")

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Hi Karsten,

So at present, the only way to log past emails is to forward them manually to the Hubspot email address?

It cannot be done on mass?

Thanks,

Hannah

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 23, 2021, 11:01am UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/8 "2021-11-23T11:01:02Z")

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Hi @HannahSarsfield,

As far as I know, it’s not possible out of the box. You would have to work with a developer and the HubSpot API to explore this.

Best regards!

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**Author:** ![ThreadsHelp2018](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/threadshelp2018/32/20572_2.png) [@ThreadsHelp2018](https://community.hubspot.com/u/ThreadsHelp2018)\
**Post date:** [January 15, 2022, 11:57am UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/9 "2022-01-15T11:57:23Z")

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Hi @HannahSarsfield

Threads can automatically import all your historic email into Hubspot without the need to manually forward all your emails. You can find us on the [Hubspot App Marketplace](https://app.hubspot.com/ecosystem/4980311/marketplace/apps/marketing/data-management/threads).

Best

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 8, 2026, 4:17am UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/10 "2026-04-08T04:17:54Z")

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Hi @HannahSarsfield,

Good news, there’s now a dedicated product update for this 🙂

> **[HubSpot Login and Sign in](https://app-eu1.hubspot.com/l/product-updates/?rollout=237988)**
>
> Sign into your HubSpot account through HubSpot's login page. No login? Signup for a free account.

For now, this is feature is available for Gmail accounts only but that might change.

> * * *
> 
> ### Historical email import
> 
> ### **What is it?**
> 
> Please not it is supported for Gmail only for this rollout
> 
> Historical email import is a new powerful onboarding tool that allows users to bring in contacts and old email threads from their inbox to HubSpot so they can easily continue their prospecting efforts in the new CRM.
> 
> ### **Why does it matter?**
> 
> Starting from scratch in a new system is hard. By importing in all your existing context to your CRM, you can pick right up where you left off but using HubSpot’s powerful tools.
> 
> ### **How does it work?**
> 
> After connecting a personal email, use the Actions drop down menu to select “Import historical data”. This will guide you through a flow where you can define your date range, choose to import emails for existing contacts or create new contacts as well.
> 
> Admins can turn this feature on or off and set defaults in Email Log & Track settings.
> 
> **KB URL** : [Import historical email data](https://knowledge.hubspot.com/connected-email/import-historical-email-data)
> 
> ### **Who gets it?**
> 
> Sales Hub Professional, Sales Hub Enterprise
> 
> * * *

Best regards

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<div class="post-metadata">

**Author:** ![REllingham1](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@REllingham1](https://community.hubspot.com/u/REllingham1)\
**Post date:** [April 23, 2026, 11:16pm UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/11 "2026-04-23T23:16:56Z")

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Hi there very new to hubspot can I use a .pst exported from outlook to feed into hubspot?

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**Author:** ![STierney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stierney/32/186066_2.png) [@STierney](https://community.hubspot.com/u/STierney)\
**Post date:** [April 23, 2026, 11:57pm UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/12 "2026-04-23T23:57:04Z")

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Hey @REllingham1,  
Thanks for following up here, and welcome to HubSpot!  
I’m not finding any reference to being able to utilize a .pst file exported from Outlook to import into HubSpot, but I want to re-tag in @karstenkoehler to the conversation to ensure I’m not missing anything!  
Shane, Senior Community Moderator

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 24, 2026, 4:01am UTC](https://community.hubspot.com/t/syncing-emails-retrospectively-into-hubspot/47351/13 "2026-04-24T04:01:29Z")

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@REllingham1 as far as I know, no.

For single activities, you could simply copy/paste the email content and log it manually to a record: [Create or log activities on a record](https://knowledge.hubspot.com/records/manually-log-activities-on-records)
