# Synchronizing Contacts from Outlook

**URL:** <https://community.hubspot.com/t/synchronizing-contacts-from-outlook/105407>\
**Category:** Account & Settings\
**Tags:** integrations, contacts, getting-started\
**Created:** [April 22, 2024, 10:58am UTC](https://community.hubspot.com/t/synchronizing-contacts-from-outlook/105407 "2024-04-22T10:58:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ITEJEDA](https://avatars.discourse-cdn.com/v4/letter/i/e9a140/32.png) [@ITEJEDA](https://community.hubspot.com/u/ITEJEDA)\
**Post date:** [April 22, 2024, 10:58am UTC](https://community.hubspot.com/t/synchronizing-contacts-from-outlook/105407/1 "2024-04-22T10:58:05Z")

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Hi, I have set up the synchronization between Outlook and Hubspot and the only thing that gets synchronise is the Name and the email but the rest of the details are not being pulled through.

I have checked the mapping and all seems to be correct.

Any idea on what to do?

thanks, Ivan

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**Author:** ![LouiseHare](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/louisehare/32/49547_2.png) [@LouiseHare](https://community.hubspot.com/u/LouiseHare)\
**Post date:** [April 22, 2024, 11:07am UTC](https://community.hubspot.com/t/synchronizing-contacts-from-outlook/105407/2 "2024-04-22T11:07:21Z")

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Hi @ITEJEDA,

What other details are you expecting to pull through to HubSpot?

Thanks,

| [![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/2/c/2c4c27aa5080ed14205c6de27af8470e3d90a2e7.png)](https://www.linkedin.com/in/louise-hare/) |
| Louise Hare _she/her_ |
| _Freelance HubSpot Expert_ |
| |
| |
| If my reply helped to answer your question please mark it as a solution to make iteasier for others to find! |

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<div class="post-metadata">

**Author:** ![ITEJEDA](https://avatars.discourse-cdn.com/v4/letter/i/e9a140/32.png) [@ITEJEDA](https://community.hubspot.com/u/ITEJEDA)\
**Post date:** [April 22, 2024, 11:11am UTC](https://community.hubspot.com/t/synchronizing-contacts-from-outlook/105407/3 "2024-04-22T11:11:31Z")

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I was expecting the phone number, the linkedin profile, the address, etc.  
Instead, all I get is the name and email and not the rest.

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<div class="post-metadata">

**Author:** ![LouiseHare](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/louisehare/32/49547_2.png) [@LouiseHare](https://community.hubspot.com/u/LouiseHare)\
**Post date:** [April 22, 2024, 11:24am UTC](https://community.hubspot.com/t/synchronizing-contacts-from-outlook/105407/4 "2024-04-22T11:24:24Z")

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Where are these details contained in Outlook? As far as I’m aware only email and name will ever sync across.

| [![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/2/c/2c4c27aa5080ed14205c6de27af8470e3d90a2e7.png)](https://www.linkedin.com/in/louise-hare/) |
| Louise Hare _she/her_ |
| _Freelance HubSpot Expert_ |
| |
| |
| If my reply helped to answer your question please mark it as a solution to make iteasier for others to find! |