Dear all,
if I scan business cards with the App on my mobile phone, I can see contact details such as telephone number and e-mail address. However, when I log on HubSpot using my computer, these details are not visible. Do you know how you can solve this problem. Thx
Hey @VKrippendorf, thank you for posting in our Community!
Please check if the app settings on your mobile device are set to automatically sync with HubSpot. Make sure that both your mobile device and computer have a stable internet connection. Also, ensure that you are using the latest version of the HubSpot mobile app. Sometimes, updating the app can resolve synchronization issues.
The more information, screenshots, and details you can provide, the better I can advise on the next steps.
Thank you,
Pam