# Sync Properties Not Working

**URL:** <https://community.hubspot.com/t/sync-properties-not-working/121315>\
**Category:** CRM\
**Tags:** enterprise\
**Created:** [November 25, 2024, 5:01pm UTC](https://community.hubspot.com/t/sync-properties-not-working/121315 "2024-11-25T17:01:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![NCantelo](https://avatars.discourse-cdn.com/v4/letter/n/4491bb/32.png) [@NCantelo](https://community.hubspot.com/u/NCantelo)\
**Post date:** [November 25, 2024, 5:01pm UTC](https://community.hubspot.com/t/sync-properties-not-working/121315/1 "2024-11-25T17:01:09Z")

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Is anyone else having issues with Sync properties suddenly not working? I have one set-up which has worked fine, but suddenly is no longer syncing data between objects? Nothing has changed and all associations correct, and data present that is needed.

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**Author:** ![franksteiner79](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/franksteiner79/32/34443_2.png) [@franksteiner79](https://community.hubspot.com/u/franksteiner79)\
**Post date:** [November 25, 2024, 5:06pm UTC](https://community.hubspot.com/t/sync-properties-not-working/121315/2 "2024-11-25T17:06:19Z")

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Hi @NCantelo

I would flag this with HubSpot Support, they are best placed to investigate if this is a one-off, bug or a more serious perfomance issue.

Frank

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 25, 2024, 5:06pm UTC](https://community.hubspot.com/t/sync-properties-not-working/121315/3 "2024-11-25T17:06:23Z")

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Hi @NCantelo,

I haven’t experienced any issues. Bit that doesn’t necessarily mean anything. If you’re sure that everything is configured correctly, then this sounds like a bug. I’d recommend reaching out to HubSpot support in app; they can check directly what’s going on.

Best regards!

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**Author:** ![AShearon](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ashearon/32/229095_2.png) [@AShearon](https://community.hubspot.com/u/AShearon)\
**Post date:** [December 4, 2024, 8:09pm UTC](https://community.hubspot.com/t/sync-properties-not-working/121315/4 "2024-12-04T20:09:14Z")

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For me I have the Company Name syncing from the Company to a Ticket. I have found if the company is not associated as the Primary the sync doesn’t pull correctly.