Survey (from SurveyMonkey) not displaying correctly on landing page

Developer Support CMS Development
1

Hi All

Can anybody help me?

I created a SurveyMonkey collector and added it to an HTML + HuBL module.

I then added it to a landing page.

The module displays the survey in the preview in design manager but the survey doesn’t appear on the preview of the landing page.

I have included images of the 2 below.

How can I get this survey to display correctly?

Thanks

landing_page_preview.png
landing_page_preview.png1891×906 115 KB

survey_module.png
survey_module.png1465×697 86.5 KB

2

Hi @NicoleSengers,

Can you please share a public link to the page so we can take a look?

Thanks,
Jenny

3

Hi Jenny

The link to the page that isnt displaying: https://info.greenoffice.co.za/-temporary-slug-b0dd9145-286e-4aec-9885-788de75d29ae?hs_preview=OZeFmEuA-6324465459

The link to the same content but the survey displays - on an old template: https://info.greenoffice.co.za/green-office-school-survey

Since moving to the new template it wont display.

Thanks in advance,

Nicole

4

Hi @NicoleSengers,

Are you still experiencing this issue? The survey is displaying on the page for me. If you were able to resolve the issue, do you mind sharing your solution with us?

Thanks,
Jenny

5

Hi Jenny

I did manage to fix the issue.

I had an extra Javascripy file that was linked to the module and when I removed it the survey started to display.

Thanks for being willing to help.

Kind regards

Nicole