# Support for Tiered Dropdown Menus

**URL:** <https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299>\
**Category:** HubSpot Ideas\
**Tags:** properties\
**Created:** [June 11, 2025, 10:20am UTC](https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299 "2025-06-11T10:20:54Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![MPaul3](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mpaul3/32/23816_2.png) [@MPaul3](https://community.hubspot.com/u/MPaul3)\
**Post date:** [June 11, 2025, 10:20am UTC](https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299/1 "2025-06-11T10:20:54Z")

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**Description:**  
Currently, HubSpot’s dropdown fields only support a flat structure, which makes it challenging to organize and select options that naturally belong in a hierarchy (e.g., Category \> Subcategory \> Detail).

I’d like to suggest that HubSpot introduce **tiered or hierarchical dropdown menus**. For example:

- Selecting “A” could reveal sub-options like “AA,” which in turn could reveal further sub-options like “AAA.”
- This structure would make it easier for users to navigate complex option sets without cluttering the dropdown with too many items at the same level.

```lia-code-sample
A Level 1
 └── AA Level 2
 └── AAA Level 3

```

**Use Cases:**

- Classifying companies or deals with multi-level categories.
- Organizing product or service options by main category and subcategory.
- Streamlining forms and reducing user error by showing only relevant sub-options based on previous selections.

**Benefits:**

- Enhanced user experience, especially for large datasets.
- Improved data quality through more intuitive field structures.
- More flexible customization for businesses with complex workflows.

**Possible Implementation Ideas:**

- Allow admins to define parent-child relationships between dropdown options.
- Let users expand/collapse dropdowns to navigate tiers.
- Offer conditional dropdown logic within a single dropdown property, rather than relying on separate fields and conditional visibility.

Thanks for considering this enhancement — it would be a game-changer for us and most likely other companies that rely on structured data collection in HubSpot! 🚀

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<div class="post-metadata">

**Author:** ![OFormo](https://avatars.discourse-cdn.com/v4/letter/o/2acd7d/32.png) [@OFormo](https://community.hubspot.com/u/OFormo)\
**Post date:** [June 12, 2025, 10:49am UTC](https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299/2 "2025-06-12T10:49:02Z")

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Really hoping this gets added. This would be a gamer changer and really enhance the Hubspot experience!

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**Author:** ![Jigar\_Thakker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jigar_thakker/32/63606_2.png) [@Jigar\_Thakker](https://community.hubspot.com/u/Jigar_Thakker)\
**Post date:** [June 13, 2025, 1:35pm UTC](https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299/3 "2025-06-13T13:35:41Z")

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Good one @MPaul3 !

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**Author:** ![BillX](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/billx/32/16793_2.png) [@BillX](https://community.hubspot.com/u/BillX)\
**Post date:** [June 16, 2025, 12:44pm UTC](https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299/4 "2025-06-16T12:44:57Z")

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I like it. As always, make it very very simple to enable. Seems obvious but many companies fail even with the simpliest feature adds

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**Author:** ![CBirkett0](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cbirkett0/32/23454_2.png) [@CBirkett0](https://community.hubspot.com/u/CBirkett0)\
**Post date:** [June 19, 2025, 3:53pm UTC](https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299/5 "2025-06-19T15:53:32Z")

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would this be possible with a comination of Conditional Logic and Conditional Options.  
Eg, Logic - When Level 1 = A, B or C, Require Level 2.  
Options - Then, in Level 2, if (controlling Property) Level 1 = A, Show options A1, B1, C1 \<\> or Level 1 = B, Show options D1, E1, F1  
It can become messy if selection are removed, but it is possible

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**Author:** ![MichelleFink](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/michellefink/32/25628_2.png) [@MichelleFink](https://community.hubspot.com/u/MichelleFink)\
**Post date:** [June 22, 2025, 1:33am UTC](https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299/6 "2025-06-22T01:33:20Z")

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This would help consolidate the number of properties immensely and make things more organized in our account. I really like the specific use case to “Offer conditional dropdown logic within a single dropdown property, rather than relying on separate fields and conditional visibility.”

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<div class="post-metadata">

**Author:** ![MPaul3](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mpaul3/32/23816_2.png) [@MPaul3](https://community.hubspot.com/u/MPaul3)\
**Post date:** [June 25, 2025, 1:47pm UTC](https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299/7 "2025-06-25T13:47:03Z")

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I’ve worked with Zendesk Support before, and they do support this feature. Here’s how it works in their environment: [Organizing drop-down field values into nested lists](https://support.zendesk.com/hc/en-us/articles/4408829395738-Organizing-drop-down-field-values-into-nested-lists)

 ![MPaul3_0-1750859074144.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/7/57a663fc9e4e76f84323b28d83736e65c5cf3989.png)

Each “::” in a field value defines a new tier, so you can build as many nested levels as you need. I found this approach very intuitive and flexible—I really liked it!

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**Author:** ![JWarren51](https://avatars.discourse-cdn.com/v4/letter/j/46a35a/32.png) [@JWarren51](https://community.hubspot.com/u/JWarren51)\
**Post date:** [July 28, 2025, 3:58pm UTC](https://community.hubspot.com/t/support-for-tiered-dropdown-menus/134299/8 "2025-07-28T15:58:26Z")

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I think you can do this (if I understand the use cases)… here’s the steps.  
Create your Category and Sub-Category properties.

 ![JWarren51_0-1753718133270.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/5/059b2de36ea1ca9a93d6defd70b849e85820265c.png)

Go to your sub-category property. Go to conditional options (only appears after creation). Select your controlling property (Category). And then select which sub-categories should be made available.

 ![JWarren51_2-1753718241935.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/3/139bb6efa2e59db94053693f472384a52706747c.png)
