I’m a newbie to Hubspot CRM. I created a team of myself (super admin) and one sales person. We’ve successfully imported their contacts. But as the admin, I cannot see the imported contacts. How do I make this happen. Thanks
As a Super Admin, you should be able to see all contacts regardless of whether or not you’re in a team or not.
Did you check to see if your import had any errors by going to the Imports screen?
Have you assigned a HubSpot Owner to the contacts and using the filtering options try and locate them that way?
There were 9 minor errors during the import. It appears that we have successfully imported 295 contacts with a HubSpot owner assigned. We also created a team with the two of us as members. Trying to filter the contacts by owner or team, does not produce a list. I’m puzzled by this.
I figured it out. The best way to describe the situation is that there were two HubSpot accounts colliding. Solved the problem by deleting the non-superadmin user and creating new user. Worked like a champ. Thanks to those that reached out ![]()
hi - i have same issue - just started using free sales HS. Set up myself first as super admin - then added 2 sales reps and did the outlook integration - started seeing contacts in hs but now cant see the contacts being created by them - and know for sure that there are contacts being created as I have looked over the shoulder of one of them. So my question: if i delete the 2 sales users in hb what happens to the contacts and activity tracking on those to users/accounts? will that disappear?
Hello everyone, I’m Rahel, this is my very first time joining an online certification course and I just started with Digital Marketing so that it can help me to run my small business. I would appreciate if you could share some experience that can help me.