Hi, We have been seeing an issue with of our HubSpot forms on the website. A group of users have reported that the submit bu…

Hi @Vedant As an Enterprise user I would highly recommend raising a support ticket with the HubSpot Support about this. The…

Thanks @franksteiner79 . We have indeed reached out to HubSpot Support and as you said they need a HAR file to see where the …

@Vedant if you have users writing to you that the button doesn’t work, can you not ask those same users to generate the HAR f…

Hi @Jnix284 Unfortunately due to the nature of our setup we can’t really ask our clients to generate a HAR file for us.

@Vedant can you share a link? I am happy to test whether I am able to click the submit button and generate the HAR. Any indi…

Sure. Here’s the link to the page: Request an Account | First Alert - Dataminr

Thanks for looking into this. I really appreciate it. I’ll try to reach out to one of our users if possible.

Submit button not working for a group of users

Marketing & Content Hub Lead Capture Tools

jnix284 November 23, 2022, 2:49pm 8

@Vedant the submit button works for me, I’m on Mac OSX Ventura with Chrome 107. Without knowing what browser your users are using, it would be impossible to attempt to recreate the error.

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Submit button not working for a group of users

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