Hi, We have been seeing an issue with of our HubSpot forms on the website. A group of users have reported that the submit bu…

@Vedant the submit button works for me, I’m on Mac OSX Ventura with Chrome 107. Without knowing what browser your users are u…

Hi @Vedant As an Enterprise user I would highly recommend raising a support ticket with the HubSpot Support about this. The…

Thanks @franksteiner79 . We have indeed reached out to HubSpot Support and as you said they need a HAR file to see where the …

@Vedant if you have users writing to you that the button doesn’t work, can you not ask those same users to generate the HAR f…

Hi @Jnix284 Unfortunately due to the nature of our setup we can’t really ask our clients to generate a HAR file for us.

Sure. Here’s the link to the page: Request an Account | First Alert - Dataminr

Thanks for looking into this. I really appreciate it. I’ll try to reach out to one of our users if possible.

Submit button not working for a group of users

jnix284 November 23, 2022, 2:11pm 6

@Vedant can you share a link? I am happy to test whether I am able to click the submit button and generate the HAR.

Any indiciation from your users what broswer or device they are using?

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