# Stumped: using Snippets in Text Fields

**URL:** <https://community.hubspot.com/t/stumped-using-snippets-in-text-fields/132602>\
**Category:** CRM\
**Tags:** starter\
**Created:** [May 13, 2025, 10:24am UTC](https://community.hubspot.com/t/stumped-using-snippets-in-text-fields/132602 "2025-05-13T10:24:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Wackywheelers](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wackywheelers/32/74736_2.png) [@Wackywheelers](https://community.hubspot.com/u/Wackywheelers)\
**Post date:** [May 13, 2025, 10:24am UTC](https://community.hubspot.com/t/stumped-using-snippets-in-text-fields/132602/1 "2025-05-13T10:24:59Z")

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Hi. I have been playing around trying to find a solution for hours, but am stumped. FYI I am on Sales Starter.

I have multi tier pricing to my customers, based on their location and other demographics. I provide them with a quote, and have about 12 different Templates with different prices that I select and then send individually.

This is a chore.

So what I wanted to do is to do my quotes for the day, and then send them out using the Marketing Email function. But for that to work I’d need to create a field with the quote pricing information in. Simple! Not. I first tried multiple checkboxes so that I could just select the product and pirce, but because it doesnt display enough info, I don’t know which option I am selecting, so that’s not a goer.  
So my next options were either Multi Line Text or RIch Text, and to put the salient info in there, and then add that field as a personalisation in the email i want to send. To populate those fields I created some test snippets with the block of text I wanted in my quote, and that would be it all sorted.  
But guess what? Snippets don’t work in either of those fields. So what’s my solution?  
Actually, in typing this I may have given myself an idea… which is to use a Zap - triggered when a field is set to a value to do a lookup whiich then populates another field that is then merged. Scruffy but may work.

Does anyone have a neater solution?

Tbanks

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [May 14, 2025, 5:43am UTC](https://community.hubspot.com/t/stumped-using-snippets-in-text-fields/132602/2 "2025-05-14T05:43:16Z")

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Hey @Wackywheelers 👋 Thanks for your question. I have a feeling this is a tough one to solve, so give yourself some credit for finding a workaround. Did you get a chance to test out the Zap you mentioned? — Jaycee