# String length exceeds maximum error in HubSpot

**URL:** <https://community.hubspot.com/t/string-length-exceeds-maximum-error-in-hubspot/30371>\
**Category:** APIs & Integrations\
**Tags:** contacts\
**Created:** [January 18, 2021, 7:18pm UTC](https://community.hubspot.com/t/string-length-exceeds-maximum-error-in-hubspot/30371 "2021-01-18T19:18:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![lemdev](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lemdev/32/79644_2.png) [@lemdev](https://community.hubspot.com/u/lemdev)\
**Post date:** [January 18, 2021, 7:18pm UTC](https://community.hubspot.com/t/string-length-exceeds-maximum-error-in-hubspot/30371/1 "2021-01-18T19:18:09Z")

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I received the following message:`String length exceeds maximum: 6000000 ()` when synchronizing contacts between HubSpot and Salesforce. Is there a way to configure HubSpot to increase the String limit and to avoid the above mentioned error?

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**Author:** ![dennisedson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dennisedson/32/28044_2.png) [@dennisedson](https://community.hubspot.com/u/dennisedson)\
**Post date:** [January 19, 2021, 7:32pm UTC](https://community.hubspot.com/t/string-length-exceeds-maximum-error-in-hubspot/30371/2 "2021-01-19T19:32:21Z")

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Hey @lemdev

Welcome to the Community!

Something like this should probably be submitted through [support](https://help.hubspot.com/)

Through chat or phone. I believe your subscription has access to this, but let me know if it doesn’t

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**Author:** ![lemdev](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lemdev/32/79644_2.png) [@lemdev](https://community.hubspot.com/u/lemdev)\
**Post date:** [January 20, 2021, 8:11am UTC](https://community.hubspot.com/t/string-length-exceeds-maximum-error-in-hubspot/30371/3 "2021-01-20T08:11:06Z")

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Thank you for your advice.  
I’ve submitted through support the way you suggested.

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**Author:** ![dennisedson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dennisedson/32/28044_2.png) [@dennisedson](https://community.hubspot.com/u/dennisedson)\
**Post date:** [January 20, 2021, 6:26pm UTC](https://community.hubspot.com/t/string-length-exceeds-maximum-error-in-hubspot/30371/4 "2021-01-20T18:26:44Z")

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@lemdev if you find out anything that could be useful for others who encounter this issue, please add to this thread 🙏